Information Technology Project Coordinator
4 weeks ago
Are you a Project Coordinator looking to grow your career with a market leader in hosted contact centre and customer experience solutions? Route 101, certified as a "Great Place To Work", partners with industry giants like Zendesk, Amazon, NICE, and Calabrio to help businesses build seamless customer connections.
We're currently helping Route 101 hire a Project Coordinator to support a large-scale cloud Ccontact centre deployment for a key client of theirs. If you're detail-oriented, thrive in fast-paced environments, and want to make an impact in cutting-edge technology projects, this is the role for you
The role:
You'll work closely with Project Managers, workstream leads, and stakeholders to support project delivery across key phases: stand-up, discovery, design, build, test, user readiness, release, hyper care, and closure.
Responsibilities include:
- Supporting Project Managers with administrative tasks
- Tracking project progress and ensuring key deadlines are met
- Managing project documentation, RAID logs, and governance reporting
- Coordinating change and release management processes
What will help you succeed in this role?
- Previous experience of project coordination on IT projects
- Strong stakeholder management skills
- Understanding of PRINCE2 and Agile project environments
- Excellent organisational and problem-solving skills
- Experience with Azure DevOps is a big plus
The salary & benefits:
- Competitive salary (DOE)
- Hybrid working between home and Manchester. 2-3 days onsite.
- 25 days annual leave (increasing to 30 days with tenure)
- Pension scheme: 5% employee + 4% employer (scaling up to 9% employee + 8% employer matched)
- Private healthcare
- Opportunities for professional development & career growth
Ready to join?
Apply today with your CV and let's chat Be part of a team that's shaping the future of customer engagement technology.
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