Surgical Coordinator
1 week ago
Job Title: Surgical Coordinator
Location: Chelsea, Knightsbridge, and Marylebone clinics, London
Hours: Up to 18 hours per week
Rate of Pay: £15-£17 per hour
Additional Income Opportunity: Potential to earn additional income as a virtual receptionist on non-working days
Potential Full-Time Role: For the right candidate, this position could evolve into a full-time role
Schedule:
- Monday AM: Chelsea clinic
- Monday PM: Knightsbridge clinic (as agreed)
- Wednesday AM and Friday AM: Marylebone clinic
Shifts are a maximum of 6 hours
Responsibilities:
- As a Surgical Coordinator, you will play a pivotal role in ensuring seamless clinic operations and exceptional patient care. Your responsibilities will include:
- Using your independent and interpersonal skills to manage patient care and clinic logistics effectively.
- Supporting patients in their surgical and non-surgical journeys, including answering enquiries via phone, email, and social media.
- Greeting and assisting patients in the clinic, ensuring a professional and welcoming environment.
- Booking appointments and managing patient expectations.
- Utilising and maintaining proficiency in Pabau CRM systems and aesthetics-focused training.
- Adhering to escalation policies, communicating effectively with senior staff when required.
- Contributing innovative ideas to enhance the clinics brand presence in surgical and non-surgical aesthetic treatments.
- Providing support in marketing and social media efforts to engage and grow the clinics audience.
Requirements:
- This position is open to candidates with proven experience in aesthetics or cosmetic surgery clinics only. Additional requirements include:
- Immediate availability for the right candidate.
- High levels of organisation, ambition, and the ability to work independently.
- Proficiency in Pabau CRM systems, marketing, social media, and general Microsoft processes.
- Strong communication and customer service skills.
- A proactive attitude and a passion for contributing to the growth of a leading aesthetic practice.
What We Offer:
- The opportunity to work with a renowned UK surgeon across multiple clinical settings.
- A chance to grow with the brand and transition to a full-time role for the right candidate.
- Additional earning potential through virtual receptionist opportunities.
- This is a unique role for a dedicated professional eager to contribute to the success of a top-tier surgical and aesthetic brand.
To apply, please send your CV and cover letter to: Sabrina@consultingroom.co.uk
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