Head of Quality

2 weeks ago

Huddersfield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

Job summary

Secondment Opportunity

Are you looking for an opportunity to use and develop your expertise in a quality and patient safety focussed role in an integrated system? We are looking for a friendly and enthusiastic colleague to join the Kirklees Place Facing Quality Team in the role of Head of Quality. This post is an ideal opportunity for someone with a passion for improving quality and experience of care through integrated partnership working with colleagues across the WY footprint as part of a consolidated WY quality team and with system partners in Kirklees.

The post holder will provide senior quality-related expertise and support to the Kirklees place-based partnership, identifying and using a range of quality metrics and intelligence to assess existing quality standards, develop new ones, identify quality risks and support escalation and improvement where appropriate.

We would welcome applications from registered healthcare professionals, with a detailed understanding of the NHS quality agenda- particularly in relation to P

Main duties of the job

The post holder will work autonomously with a wide variety of internal and external partners and will have responsibility and oversight for the delivery and reporting of diverse quality improvement and assurance initiatives to support delivery of the Integrated Care Boards quality and safety agenda and the operational plans within place based partnerships.

The role will include working with a variety of health and social care providers across place-based partnerships to ensure the quality and safety of commissioned services. This includes working closely with senior colleagues within the Integrated Care Board, place-based partnerships and local authorities to support the integration of the quality agenda across health and social care. This includes quality surveillance, assurance and improvement, ensuring it is embedded in all elements of the commissioning cycle.

About us

NHSWest Yorkshire ICB is responsible for improving population health and reducinginequalities to meet the diverse health needs of its population and is part ofthe West Yorkshire Health and Care Partnership which includes organisations,local councils, health and care providers and voluntary, community and socialenterprise organisations.

Weare dedicated to fostering an inclusive workplace that values diversity,viewing it as a key strength aligned with our mission and values. We believediverse ideas and backgrounds enhance creativity and improve patient outcomes.

We are committed to creating a supportive workplace wherecontributions are valued, wellbeing is prioritised, and colleagues can reachtheir full potential. We welcome applications from all areas of the community,who meet the criteria for the role, regardless of their protectedcharacteristics.

We operate a Carer friendly working environment, encouragingCarers to self-identify themselves and offer a working Carer a Mindful Employer, we are positive andenabling towards all employees and job applicants with a mental health a DisabilityConfident Employer, wecommit to shortlisting suitableapplicants who meet the essential criteria for an interview. Please inform usof any adjustments you may require.

We reserve the right toclose this job advert early if we receive a high volume of applications.

Job description

Job responsibilities

Act as a point of expertise and knowledge resource on all aspects of quality and lead portfolio specific quality improvement work streams

To liaise with quality leads at a strategic level in provider and partnership organisations to ensure any clinical quality issues are escalated and resolved as appropriate

To present the professional expertise on a range of highly complex and/or contentious information regarding the quality and safety of commissioned services to place-based Quality and Partnership Committees, West Yorkshire Quality Lead Meetings, West Yorkshire System Quality Group, other place based forums, formal meetings with providers. Provide appropriate challenge in line with quality surveillance processes, using a high level of communication and interpersonal skills in a protentional hostile or antagonistic atmosphere.

To present sensitive, complex or occasionally contentious information relating to quality assurance to members of the public, voluntary sector groups and patient groups in a mann

Person Specification

Experience

Essential

Significant prior experience of working within a quality-related function Experience of leading/significant involvement in QI projects and methodologies Experience of leading and managing staff Experience of communicating and engaging effectively with external partners and stakeholders Experience of working in the NHS

Desirable

Experience of using quality performance management/improvement systems and processes Understanding and knowledge of the workings of the NHS, the challenges it faces and of the reform agenda

Qualifications

Essential

Masters degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area supported by evidence of professiona Clinical Professional registered with one of NMC, HCPC or GPC Quality Improvement Qualification/ evidence of study Evidence of ongoing related personal and professional development

Desirable

Patient Safety Qualification/evidence of study

Skills & behaviours

Essential

Excellent relationship building and communication skills. Think conceptually, recognising assumptions, interpreting and evaluating arguments and deducing inferences Think analytically; anticipating obstacles and thinking ahead; using analytical techniques to identify several solutions. Demonstrable leadership skills including negotiation, persuasion, influencing and conflict resolution Provide, receive, convey, and present information in a clear way Computer literate with an ability to use the required systems / Microsoft IT office packages. Planned and organised approach with an ability to prioritise their own workload to meet deadlines Exercise independent judgement where appropriate and problem solve

Desirable

Undertake evaluation using criteria, including best practice to ensure areas for improvement are identified.

Additional Requirements

Essential

Build and sustain productive working relationships, actively involving stakeholders where appropriate. Open to change and possible alternatives to doing things differently Credible, trustworthy, and able to inspire confidence in others

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