Pharmacy Technician

Job summary

INTERVIEW DATE: 9 AND 10 DECEMBER 2024

If you are aqualified technician but do not yet have the experience required for this role,there may be opportunity to work in a training capacity for a minimum of 12months or until competency is reached. The pay grade on this basis would be Band5 Annex 21 - £27,362

We have anexciting opportunity for a Qualified Pharmacy Technician to join us at SouthYorkshire Integrated Care Board (SY ICB) as a Medicines Optimisation Technicianwithin our award-winning team.

You will have the opportunity to helpshape the medical care of the population of SY, working to remove inequality ofaccess and outcomes and reduce the morbidity experienced by those with healthconditions. You will assist us with cost saving and quality workstreams.

We will support your career directionwith opportunities to grow and utilise your skills and demonstrate theattributes of healthcare professionals across the wider healthcarearena. We provide a flexible working environment utilising technology to affecteffectively across the whole of South Yorkshire, but still fitting this rolewith personal needs.

Main duties of the job

Youwill assist us with cost saving and quality workstreams by making agreedchanges to patients medicines and providingpractices and PCN teams with timely and accurate prescribing performance data,supporting them to manage their prescribing budgets whilst adhering to localguidelines and formularies.

You will haveknowledge and understanding of the ICB Quality, Innovation, Productivity, Prevention(QIPP) plan and support its implementation at practice level. Also havingknowledge of guidelines and policies developed in response to NICE or NHSEngland publications.

You will assistin information sharing relating to medicines, including national and localprescribing policies, prescribing committee decisions, and medicines safetyissues.

And assist withinvestigation of medicines related safety incidents, CQC concerns and supportthe development of systems and processes.

You will supportthe provision of appropriate medicines optimisation education and trainingevents for healthcare professionals and build relationships with practice andPCN teams to ensure effective communication on issues relating to prescribingand population health needs.

About us

NHS South Yorkshire Integrated Care Board oversees healthand social care for a population of people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on thestrengths, capacity and knowledge of all those directly involved with our localcommunities to deliver our four key aims of Improving outcomes inpopulation health and healthcare; Tackling inequalities in outcomes, experienceand access; Enhancing productivity and value for money; and Helping the NHSsupport broader social and economic development.

Our near 1,000 staff are committed to addressing the broaderhealth, public health, and social care needs of the population across SouthYorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with theIntegrated Care Partnership (ICP) of health and care providers within the SouthYorkshire Integrated Care System (ICS) to collectively deliver health and careservices that meet the needs of the local population. In total there are 186 GPpractices in the region, 72,000 health and social care professionals workingacross seven NHS trusts and four local authorities, and a further 6,000voluntary, community and social enterprise sector (VCSE) organisations. We workalongside all these colleagues through local councils, our VCSEpartners and other partners to address health inequalities and widerdeterminants of health in South Yorkshire.

South Yorkshire ICB is a Disability Confident Employer

Job description

Job responsibilities

To utilise effective communication with patients/carers, provider colleagues, other members of the Medicines Optimisation Team, wider ICB, and stakeholders. The information may be of a complex or sensitive nature. To communicate results of audits and other prescribing related work to ICB partner staff concisely, presenting information in a suitable format (, written and/or verbal) and style for the target audience. To ensure information is provided in a timely manner to the appropriate individual. To attend and contribute to partner provider meetings and other prescribing meetings, on issues relevant to prescribing and medicines optimisation. To communicate information and issues to line manager. To assist with the monitoring and analysis of prescribing data at ICB and ICS level and offer support to partners which are outlying on key prescribing indicators. To produce reports for ICS partners and the SY ICB. Undertake audits and reviews of SY ICS partners to assess prescribing against local and national guidelines and provide an interpretation of the outputs to colleagues. To assist in the collection and analysis of clinical data from patients notes to facilitate audits related to practice specific issues, ICB priority areas and local /national guidelines. Planning and organisation of straightforward tasks, activities or programmes to be delivered to ICS partners or ICB colleagues training on a particular medicines topic, work modules in GP practices or care homes. Planning own work to meet targets, some of which may be ongoing work and which may require the adjustment of the plan to be able to continue the allocated work The role requires keyboard skills daily. Post holders may also be required to learn and demonstrate certain medical devices eg: inhalers, insulin measuring devices. Working from a fixed workstation will be required for much of the day To provide, if deemed necessary by the ICB, direct patient care and consultation related to health initiatives. Provides advice and clinical technician services to practitioners and patients on the guidelines and protocols to improve the care of an individual, or groups of patients/clients in the care settings supported by the ICB. To work with ICS partners towards the delivery of the medicines optimisation Quality, Innovation, Productivity and Prevention (QIPP agenda) and ICS IPMO agendas, implement and support local formularies and ICS traffic lights, and other prescribing objectives and strategies as determined by the medicines optimisation team. Feeds back to line managers and colleagues where improvements could be made across the spectrum of work encountered. Postholder should observe their personal duty of care in relation to IT equipment providers and ensure protection of data held in line with the information sharing protocols. To support with the training and induction of new and existing staff members. To deliver agreed training to provider colleagues. To make agreed changes to patients medicines and update patients records with details of the changes made and to update records in a timely manner at the time the intervention is made. To work with members of the team to develop and implement data collection systems that will provide accurate and timely data. To carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner. To develop and maintain databases required by job. Support with the preparation, chairing and minute taking of meetings Participates in research to ensure pharmacy services, medicines optimisation and clinical research involving medicines are provided, developed, and undertaken in accordance with relevant governing frameworks and ethical and quality standards. To evaluate and present the results of the reviews and audits conducted in provider partners, both individually and collectively, in conjunction with other members of the Medicines Optimisation Team working in the network. To be able to work on own initiative and unsupervised to tight deadlines, in line with agreed Standard Operating Protocols (SOPs). To deliver against agreed objectives, achieving quality outcomes. To organise meetings or events in connection with lead area work. Light physical effort required, carrying of laptops, projectors, and light event equipment. Working at a fixed workstation for much of the day is necessary Frequent requirements for concentration, checking documents, making changes and entering reports, with reasonable predictable patterns. There may be occasional exposure to information contained in patient records or to information directly from patients themselves which could be sensitive or distressing, The role will be a hybrid working environment, between home and base location utilising IT and VDU equipment on daily basis for most of the time, but also travelling to other Acute Trusts / place localities across the South Yorkshire locality. Remote working is often part of a hybrid approach. Postholder must be able to independently travel around the locality. Person Specification

Qualifications

Essential

BTEC or NVQ3 in Pharmaceutical Sciences or equivalent with checking accreditation or additional specialist training with knowledge of medicine optimisation to a degree level or equivalent. Registration with the General Pharmaceutical Council Up to date clinical knowledge of drugs and procedures and familiarity with key prescribing information resources Registered with DBS update service (or willing to register once appointed)

Desirable

Completion of Pharmacy Technician BTEC Clinical Diploma

Skills and Competencies

Essential

Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills. Problem solving skills and ability to respond to sudden unexpected demands Skills for manipulating data sets. Ability to pull together data, letters and/or reports. Able to handle sensitive and confidential data. Skills for supporting project optimisation

Desirable

Negotiating, networking and persuasive skills. Vaccination training.

Knowledge and Understanding

Essential

Working knowledge of Microsoft Office including Word and Excel, cloud based files services and Teams Knowledge of administrative procedures, project management or information analysis.

Desirable

Basic knowledge of project principles. Working knowledge of GP clinical systems. Awareness of a range of Health Service provisions. Knowledge of NHS services.

Attributes

Essential

Ability to work effectively as part of a team Attention to detail, able to work accurately, identifying errors quickly and easily. Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales. Understanding of and commitment to, equality of opportunity and good working relationships. An ability to maintain confidentiality and trust. Flexible approach to work. Commitment to continuing professional development.

Desirable

Excellent time optimisation skills with the ability to re-prioritise.

Experience

Desirable

Previous medicines optimisation experience. Report writing experience.

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