Air Export Agent

Found in: Talent UK C2 - 1 week ago


Manchester, United Kingdom Expeditors Full time
Job Description

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Air Export Files and reporting
  • Ensure arrival notices are communicated to overseas and customers
  • Ensure accurate and timely client and vendors billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved).
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Meet KPI standards in accordance with the Company’s procedures
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary.

Qualifications

•IATA Certification (preferred)

•Experience in a similar role preferred but not essential 



Additional Information

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program
  • EAP

All your information will be kept confidential according to GDPR guidelines.


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