Healthcare Support Worker

4 weeks ago

Whitstable, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

Job summary

We are looking to recruit into a part time position - 25 hours Healthcare Support Worker for our busy and thriving Outpatients Department , Estuary House, Whitstable which is part of East Kent Hospitals University NHS Foundation Trust.

The candidate will be based at the Estuary House Whitstable , but will be required to work at Kent and Canterbury Hospital as part of the Outpatient Site Based Hubs, there will also be the need to support other Outpatients across the Trust should the clinical need arise.

Outpatient services are growing and there has never been a better time to join our team and develop your career. We are looking for a friendly and dynamic individual with excellent communication and clinical skills to help ensure the delivery of a high quality, evidence based and cost effective Outpatient service for patients and their families.

For this band 2 post 6 months experience as a Band 2 in an acute Hospital setting would be desirable, as would Out patients experience however we also encourage applications from other healthcare providers or those looking for a new career.

Your duties will be varied and will involve Chaperoning and supporting ENT, General Surgery, Urology, Gynaecology, Dermatology, Cardiology, Endocrine and general Medical clinics. Some IT skills will be needed

Main duties of the job

Applicant will need to be highly motivated towards patient care with good communication skills and able to adapt to situations as they arise. Outpatients is a busy environment and has a variety of clinics within the area and you will need to possess a wide range of skills to support the department.

Outpatients is transforming some of the ways of working due to COVID-19, we have virtual clinics, telephone clinics and face to face clinics all with COVID-19 measures in place to create a safe environment for patients and staff.

If you like a challenge, area enthusiastic and enjoy working in a health care environment Outpatients would love to hear from you.

About us

The Outpatient service is a fast-paced, dynamic department who pride ourselves on delivering consistently high standards of work. We are a committed, friendly, supportive team that strives to achieve and put patients at the heart of everything we do. Our service is an exciting team that works across our six sites: The William Harvey Hospital in Ashford, Queen Elizabeth the Queen Mother Hospital in Margate, Kent and Canterbury Hospital in Canterbury, Royal Victoria Hospital, Folkestone, Buckland Hospital, Dover and Estuary House, Whitstable,

Outpatients is comprised of a variety of hard-working teams - Reception, Health Records, Patient Booking Office and Nursing - all of whom play a vital role in the patient experience. Our teams are focused on service delivery and patient care and we are looking for individuals who are self motivated with a genuine desire to give gold standard care at every level.

Job description

Job responsibilities

Please scroll down to view the 'Job Description & Person Specification' located under supporting documents.

Person Specification

Qualifications

Essential

Educated to GCSE level A-C grades english and Maths

Desirable

NVQ 2,

Skills

Essential

IT skill wide range of clinical skills, organised

Desirable

Clincal skills

Experience

Essential

Caring role ,customer service skills

Desirable

NHS experience

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