Care Coordinator

Found in: Talent UK C2 - 1 week ago

Poole, United Kingdom Helping Hands Full time

Location: Poole

The Role:

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we’re looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.

Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care.

As a Care Coordinator you’ll be responsible for:

Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community. Ensuring that customers receive the highest standards or care and support through effective allocation of staff. Completing direct observations and supervisions for your care teams within the correct timescales. Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process. Reassessing customers to ensure care plans are reflective of customer’s needs and condition. Actively seeking new business opportunities and supporting the commercial growth of the branch. Ensuring that the highest levels of customer service are always provided.

About You

To be successful in this role you’ll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You’ll also need to have a full UK driving licence and access to your own vehicle.

What’s in it for you?

At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including:

Career progression opportunities 23 days annual leave, rising to 25 after 2 years of service Blue Light Card offering discounts from business and services Access to our employee assistance programme Support to complete nationally recognised qualifications Refer a friend scheme Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

  • Marketing Coordinator

    2 days ago

    Poole, United Kingdom Life Balance Chiropractic Full time

    **Make the Difference as a Marketing Coordinator (Marketing & Communications)***: **What We Offer You**: - Full training around strategy and market. - Resources and SOPs to work from - 1-2-1 coaching from CEO - Medical & Life Insurance - Bi-Annual team days & Monthly socials. - An opportunity to express yourself creatively through several mediums. - Funded...

  • Customer Service Coordinator

    24 hours ago

    Poole, United Kingdom Jigsaw Specialist Recruitment Limited Full time

    Our client is a global engineering company with offices based in Poole. They are looking to recruit an experienced Customer Services Coordinator with a solid background working within an Engineering company. This position requires someone with a passionfor customer service who has experience in dealing with customers via telephone, processing orders,...

  • Discharge Coordinator

    7 days ago

    Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Do you want to be part of an established and dynamic team? Do you have a passion for patient safety and experience. The AMU unit at Poole hospital is pleased to announce the opportunity for a dynamic, organised and proactive Band 3 (or working towards band 4 TNA) Discharge co-ordinator to come and join our team. This post will initially be commenced at band...

  • Bookings Coordinator

    5 days ago

    Poole, United Kingdom Hendy Group Full time

    We are looking for a Call Centre Advisor to join our team based at Hendy Poole. **This is a fixed-term contract opportunity, covering a 6 month period.** **The Opportunity**: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and...

  • Trainee Funeral Director

    4 days ago

    Poole, United Kingdom TeamJobs Full time

    Are you looking for a career change or a progressive role within funeral directing? The funeral directing role is one of careful attention in arranging a memorable event and celebration of life for the family and friends of the deceased and you will be seeing it through to fruition on the day. - Welcoming clients and making them feel at ease. - Showing...

  • Team Lead, Respite Rooms

    2 days ago

    Poole, United Kingdom Bournemouth Churches Housing Association Full time

    **South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites...

  • Deputy Sendco

    24 hours ago

    Poole, United Kingdom United Learning Full time

    Welcome to The Cornerstone Academy, a small, friendly secondary school that believes that high quality education lies at the heart of its community. Students at the academy enjoy coming to school and want to do well. This ethos has been accomplished through a shared belief, by both staff and students, in high expectations, positive relationships, and...

  • Sales Advisor

    1 day ago

    Poole, United Kingdom Hendy Group Full time

    **Salary** Starting salary of £25k with an increase after 2 and 5 years' service, with a realistic OTE of £40k (uncapped) **Contractual hours** 40 **Basis** Full Time **Region** Dorset **Job category/type** Sales **Date posted** 25/04/2024 **Job reference** HG012097V0 Driven? Ambitious? Passionate about what you do? Prepared to be an expert...