Service Manager

2 weeks ago


South West England, United Kingdom Cygnet Health Care Full time

Job summary

We are looking for a confident Service Manager with a passion for delivering outstanding care. You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Nightingale.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job description

Job responsibilities

We are looking for a passionate, focused and experienced Registered/Service Manager to join us at ourCygnet Nightingale inBournemouth, Dorset.

Cygnet Nightingale:

Nightingale is a 10 bed specialist residential service for adults with autism and learning disabilities, who may present with behaviours that challenge. We aim to provide a safe, comfortable and effective care environment for those in our care, promoting independence and community integration.

At Cygnet youll have the chance to make a real impact onclients andtheir families. It's a challenging role with excellent career prospects, and you'll reap the rewards of empowering others with your focus on high quality of care. Your focus on enabling patient recovery in a compassionate setting will help us achieve our goals and yours.

The Opportunity...

Reporting directly to the Regional Manager, our Home Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of the service.

To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also implement risk assessment, risk management and embed clinical governance within the service. To be responsible for the provision of a high-quality service, both in respect of client care and employee engagement. Ensure effective bed management and coordination of referrals and assessments of service users in conjunction with the Clinical Team / Deputy Manager. In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality and commercial growth is also a key requirement.

You will have

Minimum 3 years managerial experience of leading a team QCF Level 5 preferred although could be achieved in post. The ability to work as part of a team; lead by example, manage performance effectively and use own initiative Experience of working to CQC guidelines, relevant legislation and professional regulations Experience undertaking investigations and/or the ability to manage complaints appropriately and in a confidential manner Qualifications in Leadership & Management / Health & Social Care

Requirements

Contracted hours:40 per week

Please note: successful candidates will be required to undergo an enhanced DBS check.

CygnetHealth Carehave been providing a national network of high quality specialist services for over 30 this role youll have the chance to make a real impact on patients, service users & their families.

Person Specification

General Requirements

Essential

Please refer to job description above

Desirable

Please refer to job description above
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