Qualified Dispenser

Job summary

We are looking for an experienced Dispenser to join our busy dispensary team that delivers a high level of customer service and patient care to our dispensing patients.

You will assist in the smooth running of services such as dispensing andprescription management.

Duty patterns are variablebut the practice core hours are from Monday to Friday.

The ideal candidate should hold a National Vocational Qualification (NVQ) in Dispensing at level 2 or equivalent. Experience with monitored dose systems and would be an advantage.

Experienceof reception duties and a professional and caring personality. Training will beprovided however the successful applicant will need to be competent in usinga computer and enjoy working as part as a busy team.

Main duties of the job

You must be able to demonstrate excellent communication and interpersonal skills, the ability to prioritise workload and to be able work independently whilst integrating with the existing dispensary team.

A flexible, professional and enthusiastic approach is essential along with a desire to deliver an excellent service to our patients.

System1 Knowledge preferred however training will be provided.

Leiston Surgery prides themselves on offering excellent, efficient and friendly service to allour patients. The applicant should have good organisational skills, enthusiasticto help us provide our our patients an efficientservice.

About us

The Surgery islocated in the town of Leiston, on the Suffolk Coast. We have a branch surgeryin the nearby village of Yoxford. The practice looks after approximately 9500patients with high patient satisfaction ratings and an ever- increasingpractice list size.

The Leiston Surgeryboasts a friendly and supportive atmosphere, creating a strong team spirit. Thefive GP partners all have special interests and actively encourage the clinicalteam to develop their own skills. The Clinical Team currently consists of a PhysicianAssociates, two Practice Nurses, three Health Care Assistants, Clinical Pharmacist, Social Prescribing Team and Physiotherapists.

Job description

Job responsibilities

The post-holder will project a positive andfriendly image to dispensary patients and other visitors and deal with queriesin a professional, courteous and efficient way.

Assist in the preparation, dispensing and saleof prescriptions and assist with stock control, ordering and re-stocking of thedispensary.

Re-authorisation of medication once trained.

Duties andResponsibilities:

Issuingstock items and prepared prescriptions

Collectionof prescription charges/checking patient exemption statements

Operation of efficient stock control appropriate to the needs ofthe dispensary with the objective of ensuring continuity of supply for patientsand minimising wastage

Ensuring that drugs are received and stored in an appropriatemanner in accordance with the manufacturers instructions

Ensuring that refrigerated items are stored at the appropriatetemperature and maintaining the temperature control record/logbook

Cleaning work surfaces and shelving on a regular basis andensuring that that all dispensary equipment is kept clean and kept in goodworking order.

Date checking stock

Maintaining full and accurate records of all dispensingtransactions.

Undertaking other reasonable duties within the framework of thepost as directed by the managing dispenser.

Orderingand unpacking drugs and dressings.

Dispensingand checking repeat prescriptions and prescriptions.

Takingorders for repeats

Usingthe computer to keep records up to date.

Checkingwith GPs or in patient records if concerned about the appropriateness ofrequests for medication.

Dealingwith queries from patients regarding their prescriptions.

Orderingdrugs using the modem link to the wholesalers.

Somereception work as required as part of the dispensing process.

Handlingcontrolled drugs (and keeping register).

Handlingprescription money and operating/balancing the till.

Assistingwhen required to meet targets in relation to dispensing doctors scheme

Assistingin stock checks

Providingcover for annual leave/sickness.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Person Specification

Qualifications

Essential

Qualified to NVQ Level 2 standard or equivalent dispensing qualification

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