Field Technician

3 weeks ago

Newcastle upon Tyne, United Kingdom BT Group Full time

Why This Role Matters

Our technician role is an entry level traineeship, aimed at inexperienced candidates or people interested in a career change. The role will involve either one, or a mixture of both, electronics engineering and/or radio engineering. 
Electronics engineering consists of build, maintenance and repair activity in any one of our c5.5k exchanges, data centres or switch sites – one day you might be installing new fibre cabling to enable additional bandwidth for local businesses, the next might find you carrying out repairs on key network equipment serving thousands of residential customers.
Radio engineering involves the maintenance and repair of 2/3/4/5g radio equipment, and can involve working at height, in some of the most challenging/rural site locations we maintain. Whether it’s working on the roof of a commercial building in your local city centre, or hitching a helicopter ride to a remote Scottish island, our radio engineers visit a wide variety of locations to ensure everyone has access to mobile and broadband services.
The exact type of work you’ll be doing and skills you’ll gain will vary depending on where you live – the hiring manager will discuss this with you at interview.

Key Role Responsibilities

An important part of Field Engineering is leading by example, be that coaching and supporting new individuals, through to truly living by the Field Engineering values. As a member of the Field Engineering team you are expected to uphold the Field Engineering and BT values, leading by example throughout your career with us whilst being an integral part of your wider team.

Key Decisions:

Support in ownership of designated Patch and sites to contribute towards Area, regional and unit objectives. Execution of prioritised work items ensuring that this is aligned with the wider team and unit’s priorities through co-ordination with patch managers and senior colleagues. Risk assessment for health and safety. Raising of issues / risks to more senior individuals to facilitate change. Conducts work efficiently with support of senior Engineering colleagues. Understanding of what is expected and proactively take opportunities to increase own skills to support the team's work. Speaks up when observing opportunities to improve the process in work area.

Individuals’ hold responsibility for monitoring, actioning and meeting all required compliance (including health surveillance, such as rigging medical) if required. In addition to this they are expected to be fully presentable at all times wearing provided corporate clothing for the role.

Requirements

Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and roadside infrastructure, lift heavy drums/cables and recognise coloured wiring. 

Individuals will be required to hold a Full UK Driving Licence.

Skills: 

Self-Starting: Using their own initiative to drive the actions required from both themselves and wider team. Ownership: Ability to support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit. Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location. Problem Solving: The ability to deal with a variety of issues and effectively implement solutions as required. ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e-mail). Teamwork: Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives. 

We'll drive business success by promoting a healthy, safe and supportive environment that’s based on integrity, mutual respect and ethical behaviour.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Competitive salary BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 21 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities Option to join BT Shares Saving schemes. Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop

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