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Sports Advisor

7 months ago

Telford, United Kingdom Decathlon Full time

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As a Sports Advisor/Sales Assistant, your role is to ensure all customers leave our stores happy. You will play be a crucial player in providing exceptional customer service and driving sales. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience. 

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:

Customer Service - Through your passion for sport, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online

Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.

Team Player - You’ll be part of a shop floor team of like-minded Sport Advisors, working for and practicing sport, and celebrating victories together, so it’s important that you are able to work well within a team environment but independently as well. 

The profile we’re looking for:

Someone who is looking to combine a passion for sport with work

A people-person who risks and goes the extra mile to achieve results

Someone looking for a retail career 

Problem solver with excellent communication skills

Able to play as part of the team during the busiest times (weekends and holidays)

Invested in the development of yourself and others

ADDITIONAL INFORMATION

As a Sports Advisor or Sales Assistant, you will be required to work usual retail hours including evenings and weekends.

ABOUT DECATHLON



We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much more. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.