Support Sectretary

Job summary

The post holder will work as part of the Department to provide administration and medical typing support to all of the Community Paediatric team. Day to day workload will be supervised by the appropriate team leader.

The fundamental role is to ensure that clinics are audio-typed within agreed timescales, as set out in the service level agreements.

The role will involve working with a range of staff across the Department. Excellent communication and interpersonal skills, the ability to work under pressure and the ability to work flexibly are essential.

Main duties of the job

Accurate audio typing completed within agreed timescale

Sending and distribution of clinic letters

Communicating with clinical and nursing staff on daily basis

About us

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults

Job description

Job responsibilities

To accurately complete the audio-typing of the clinic within agreed turnaround times.

To audio-type all clinics under the agreed template for the service to ensure uniformity of letters.

To ensure the enclosures indicated by the clinician on the audio are sent out with the appropriate letter(s).

To be responsible for sending out and distributing letters.

To ensure any amendments/ corrections returned from the clinical teams are processed in a timely fashion to ensure that delays do not occur in the patient pathway.

Person Specification

Audio typing

Essential

Excellent computer literacy, ability to use MSWord Audio typing

Desirable

Excellence communication skills - written and verbal Ability to work on own initiative and to work within a team Has ability to adapt to challenging and changing situations/demands

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