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Clinical Support Worker

4 months ago

Northwood, United Kingdom East and North Hertfordshire NHS Trust Full time
Job overview

We are recruiting for a Health Care Assistant- Mount Vernon Chemotherapy who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The day unit has 20 treatment chairs and operates from 08:00 - 20:00 Monday to Friday treating adult patients with Chemotherapy, immunotherapies and targeted cancer therapies.

Are you looking to develop a career within healthcare? Do you want to work in a hospital setting, helping to provide quality care to patients? Do you want to learn and develop your personal qualifications, while also working? Then this may be the role for role for you

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

Main duties of the job

Are you looking for a new challenge? Would you like to work in a rapidly changing and demanding environment that is committed to providing clinical expertise and excellent patient experience?

We now have apprenticeship opportunities for candidates aged 18+ who are interested in becoming Clinical Support Workers. You will be required to attend apprenticeship workshops and complete various assignments, throughout the year.

The ideal candidate will be:

  • Kind and caring
  • Friendly and approachable
  • Able to follow instruction and procedures in line with Trust Policy
  • Able to demonstrate using own initiative
  • Be flexible

Some of the responsibilities within the role of Clinical Support Worker are:

  • Communicating with patients
  • Working under the supervision of a Registered Nurse/Midwife
  • Taking patients physiological observations
  • Cleaning chairs in between treatment
  • Talking / listening to patients

The Trust can also offer you a flexible career approach to learning which comprises of a “step on” and “step off” option.

This is a training post, while applicants must undertake 16 months apprenticeship.

***Applicants will be invited to part take in an diagnostic assessment of Maths and English in relation to the apprenticeship**

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specificationQualifications/TrainingEssential criteria
  • To undertake Apprenticeship Programme within fixed term contract
  • Minimum level 1 qualification in Literacy and Numeracy
Desirable criteria
  • Basic education
  • GCSE Grades A-C or equivalent in English and Maths
Previous ExperienceDesirable criteria
  • Previous experience in health care setting
SkillsEssential criteria
  • Ability to communicate in a variety of settings with patients of varying levels of understanding
  • Self motivated
  • Flexibility and team participation
  • Basic IT skills- ability to use keyboard or willingness to develop
Desirable criteria
  • Understanding of quality and change in the clinical setting
  • Familiar with Microsoft Office
KnowledgeEssential criteria
  • Understanding of the requirements of the role
  • Basic understanding of NHS issues
Other requirementsEssential criteria
  • Good attendance record

Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.