EVHC Specialist

Overview of role

Electronic Vehicle Health Checks have quickly become one of the most important and interesting parts of the Service experience for our customers. Our customers' time is extremely valuable, and we aim to offer the best and most in-depth advice in the shortest time possible.

As an EVHC Specialist at BMW Maidstone, you will be integral in getting our customers back on the road as quickly as possible, while working with the wider Aftersales team to ensure an exceptional experience all-round.

Salary starting from £26,000 to £29,000 depending on experience, this role would be ideal for a Service Advisor looking for a new challenge.

Duties, Responsibilities & Person Specification

Why should you work for us?

We help talent grow You'll receive comprehensive training and development opportunities to unlock your full potential in your role. We embrace diversity Our commitment to building an inclusive culture welcomes individuals from all backgrounds to be themselves and succeed. Our generous benefits include: 33 days holiday (including bank holidays), birthday off, great pension, commission schemes, reward savings, and more Your wellbeing is our priority We provide mental health support, nutritional and financial advice, and a Digital GP. Plus, over 50 trained Mental Health First Aiders (and counting).

What you’ll bring to the role

A good mechanical awareness or understanding of cars and parts High levels of attention to detail The highest level of customer service, ensuring customers receive prompt and timely communication updates with regards to EVHC reports on their vehicle. An effective communicator, able to provide the very best advice on the work required on the customer's vehicle

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