Risk & Assurance Manager -New Hospital Project

3 weeks ago

Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Job overview

The purpose of this role is to support the Ophthalmology Team to facilitate the OneStop pathway for patients with suspected cataracts.

This role has been specially designed to support the cataract pathway and will require the post holder to evolve to support the pathway as it continues to refine over time.

The Post holder will be responsible for the quality check of referrals ensuring that all relevant information is present before the clinical triage takes place.

You will liaise with Patients, Optometrists, GP practices and any other services to ensure that all relevant information is collated. 

You will be required to work across a range of IT systems to coordinate the booking of patient appointments. The post holder will work both directly and indirectly with patients and their carers to assist in coordinating the care of patients through their hospital care journey, providing the patient with the relevant information and coordinate their pathway. 

The post will require the coordination of appropriate services to maximise the delivery of a streamlined pathway, thereby improving quality of care and experience for patients and their carers.

Main duties of the job

The post-holder will work collaboratively with Clinic Coordinators and schedulers.

The role involves keeping a comprehensive records, expediting and escalating where necessary to ensure timely appointments and maintain progress against RTT targets.

It is expected that the post holder can work autonomously, using their own initiative and within the Ophthalmology team. The post holder is expected to be a highly experienced within the hospital setting with knowledge and evidence of specialised terminology, educated to a level required to perform the role or equivalent experience.

The post holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level. 

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1 and became a Foundation Trust in April 8.

We employ almost 5, members of staff, provide around hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 0 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with % of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Detailed job description and main responsibilities

Person specification

Qualifications, Knowledge and Experience

Essential criteria

Good General Education with GCSE English and Mathematics Relevant Health or Social Care experience Level 3 Health or social care qualification (e.g. NVQ or similar) ECDL or equivalent IT experience

Desirable criteria

Knowledge/experience using results systems in a medical context. Level 4 Health or social care qualification (e.g. NVQ or similar)

Skills

Essential criteria

Practical problems solving skills. Ability to work with a wide range of internal and external stakeholders Ability to retrieve information from a wide range of sources and in different formats.

Desirable criteria

Ability to contribute to solving problems & informing decisions under pressure. Understanding of/experience using systems such as the Somerset Cancer Register.

Values

Essential criteria

Must demonstrate the Trust’s values around both raising concerns at work, and how to treat others who raise concerns. A commitment to quality and safety A recognition of the importance of showing respect, dignity and compassion to patients and colleagues

Behaviours

Essential criteria

Must be willing to act as a role model and to take personal responsibility. Must have the courage to speak up and value and appreciate the worth of others.

Physical Requirements

Essential criteria

Ability to perform a wide range of duties according to the Job Description.

Employers have a legal responsibility to ensure that all employees have the right to work in the UK. 

If you intend to seek permission to work in the UK via a Skilled Worker visa, please be aware that the UK Government set requirements that must be met (such as a minimum salary requirement and being skilled to a certain level). Not all NHS roles are eligible for sponsorship for Skilled Worker visas.

We recommend that you use the information on the to check if this role will be eligible.

Key Messages

• Please let us know if you require an adjustment to our recruitment process.

• We are a flexible working employer, so please talk to us about any flexible working requirements.

• All correspondence will be sent to the email address you have registered as your TRAC account.

• Recruitment is based on the Trust's values and behaviours and the criteria outlined in the Job Description for the role.

• Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.

• Appointments are subject to a 6 month probationary period.

• LED Doctors are subject to a 3 month probationary period.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 4 (Exceptions) Order 5 (Amendment) (England and Wales) Order 0 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

NameJulie BrookshawJob titleAssistant Support ManagerEmail addressjulie.brookshaw@mcht.nhs.ukTelephone number

If you have problems applying, contact

Address Recruitment Team
Leighton Hospital
Middlewich Road
Crewe
Cheshire
CW1 4QJ
Telephone MS Teams

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