Senior Field Service Engineer

1 month ago

Bristol, United Kingdom Selecta Full time

Would you like to join an innovative global industry leader and food tech pioneer? We are hiring a Senior Technical Joy Ambassador to join Selecta UK&I, to support the Area Service Leader and Field based Technical Joy Ambassadors with technical and client support across our portfolio. As a Senior Technical Joy Ambassador you will proactively liaise with our Internal and external stakeholders along with Manufacturers to ensure we deliver exceptional client service, achieve budget, and develop our people.

Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.


Responsibilities:

  • Passionately drive a continuous improvement culture to achieve breakthrough performance in quality, service delivery, cost, and growth
  • Support the Area Service Leaders by continuously assessing team members, to identify any skill, knowledge, or behaviour gaps.
  • Provide a high-quality service to our clients and actively contribute to the overall improvement of the Service Department and identify new opportunities.
  • To assist in fault diagnosis when required across our full machine portfolio and to aid the engineers in repairing/resolving faults and learning how to do so for future reference.
  • To ensure that whenever possible all work is completed at the first visit ensuring that every effort is made to prevent further breakdowns. If a return visit is necessary, this must be carried out at the soonest opportunity.
  • Continually review multiple fault equipment and ensure that any machine that displays persistent breakdowns is given the highest priority regarding repair.
  • Be aware of any potential cases of client dissatisfaction and take appropriate action to avoid the potential becoming actual dissatisfaction.
  • Deal with any complaints in an appropriate manner ensuring they are addressed as quickly as possible including reporting these to your line manager.
  • Provide technical support / service call absence cover to a team of engineers.
  • Undertake and deliver any project-based work as required.
  • Actively support all others in reaching their targets and KPI’s
  • Process Stocktakes and report valuation to the Area Service Leaders
  • Attend and positively contributed to structured and documented bi-weekly meetings with your team.

Requirements

  • Strong communicator and the ability to present information clearly.
  • Strong leadership and decision-making abilities
  • Ability to multi-task and manage tight timescales effectively.
  • Impeccable attention to detail
  • A strong team player but confident working independently
  • Self-motivated and the ability to act upon own initiative.
  • Ability to work well under pressure and process driven
  • Professional, positive and hold high levels of integrity.
  • The ability to prioritise work and pre-empt upcoming challenges and put the plans in place to prevent/overcome the challenges before they arise.
  • Computer Literature with knowledge of excel, emails, powerpoint, word, and an appetite to learn and understand our database.

Benefits

  • 25 days holiday pa + bank holidays
  • Life assurance of 2x yearly salary
  • Security of 5-weeks paid sick leave
  • Development opportunities available and clearly mapped career paths
  • You’re supported by a strong leadership team
  • Company phone and laptop are provided

Applicants for the role must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.

At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.

  • Mechanical Engineer

    3 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Mechanical Field Service Engineer Location: Ashton Vale, Bristol + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Mechanical Field Service Engineer at our Ashton...

  • Mechanical Field Service Engineer

    3 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Mechanical Field Service Engineer Location: Ashton Vale, Bristol + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF56721 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Mechanical Field Service Engineer...

  • Telecoms & CCTV Field Engineer

    2 months ago

    Bristol, United Kingdom The Engineer Full time

    Field Telecom Engineer Location: Home Based, Bristol, travel required across the UK as required Fulltime / Permanent (Monday to Friday - 9.30pm (Flexible Hours within 8am - 6pm) Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations...

  • Trainee Engineer Field-based

    1 month ago

    Bristol, United Kingdom Field Solutions Group Full time

    Trainee White Goods Engineer We are looking for trainee engineers for the White Goods industry for a leading Domestic Appliance Service Provider. Service, maintenance and installation of White Goods Equipment * It is essential you are currently an engineer/have qualifications for electrical/engineering. * Good knowledge of Inspections and quality...

  • Senior Safety Engineer

    4 days ago

    Bristol, United Kingdom The Engineer Full time

    Senior Safety Engineer Location: Stoke Gifford, Bristol - Hybrid Working Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF55212 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Safety Engineer. The role As a Senior Safety Engineer,...

  • Senior Engineering

    5 days ago

    Bristol, United Kingdom The Engineer Full time €75,000

    Head of Future Engineering & International Co-ordination - FCAS Join us in crafting and delivering the Future Combat Air Programme (FCAS) for the RAF in record time! As the Senior Engineering representative leading a multifunctional team of experts, you will hold a significant position within the Programme. Reporting into the Chief Engineer and with...

  • Advanced Planning Senior Engineer

    4 days ago

    Bristol, United Kingdom The Engineer Full time €49,943

    Job Title: Advanced Planning Senior Engineer Location: Bristol + Plymouth + Clyde + Hybrid Working Arrangements Compensation: £49,943 + Benefits Role Type: Full time / Permanent Role ID: SF57328 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Advanced Planning Senior Engineer at...

  • CCNA Network Field Engineer

    3 days ago

    Bristol, United Kingdom The Engineer Full time €55,000

    MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. Circa £55,000 depending on experience Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Paid overtime Up...

  • Senior Field Engineer

    2 weeks ago

    Bristol, United Kingdom The ONE Group Ltd Full time

    Job Title: Senior IT Field Service Engineer Salary: £29,000 + 5K Bonus + Company Car, Fuel Card, Paid Parking, Company Pension Type Of Employment: Permanent Location: Essex Working hours: Monday – Friday between shifts between 08:30 – 17:30 Are you an experienced IT Field Service Engineer who enjoys being on the road and travelling to different...

  • Engineer - Field Service Engineer

    3 days ago

    Bristol, United Kingdom TRS Consulting (UK) Ltd Full time

    Medical Field Service Engineer CT Computed Tomography and Surgical X-ray Imaging Systems £41K - £46K + Overtime (Earnings £46K - £55K) + Car + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training An excellent opportunity for an Electronic Service Engineer...

  • Senior Electrical and Electronic Engineer

    3 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Electrical and Electronic Engineer Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Electrical and Electronic Engineer at our Ashton Houseaite in Bristol. As a Senior Senior...

  • Senior Electrical and Electronic Engineer

    3 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Electrical and Electronic Engineer Location: Ashton Vale, Bristol Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF56772 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Electrical and Electronic Engineer at our Ashton...

  • Senior Structural Analysis Engineer

    3 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Structural Analysis Engineer - Stress Location: Flexible with some travel to Bristol Compensation: Competitive + Benefits Role Type: Full time / Permanent Role ID: SF56239 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Structural Analysis Engineer. The...

  • Field Service Engineer Automation Machinery

    1 month ago

    Bristol, United Kingdom Revorec Recruitment Solutions Ltd Full time

    **Field Service Engineer (Automation Machinery)** **£32,000 - £37,000 Per Annum + Overtime + Bonus OTE (£45K) + Car + Door to Door + Expenses + Progression** **Monday - Friday** **Bristol / Gloucester / South-West** Are you looking for a Field Service Engineer Role offering a clear progression path into a senior role? Are you looking for the Learning...

  • Field Service Engineer

    1 month ago

    Bristol, United Kingdom Revorec Recruitment Solutions Ltd Full time

    **Field Service Engineer - Automation Machinery** **£32,000 - £37,000 Per Annum + Overtime + Bonus OTE £45K + Car + Door to Door + Expenses + Progression** **Monday - Friday** **Bristol / Gloucester / South-West** Are you looking for a Field Service Engineer Role offering a clear progression path into a senior role? Are you looking for the Learning...

  • Field Service Engineer

    2 weeks ago

    Bristol, United Kingdom Oyster Recruitment Limited Full time

    3 days ago Be among the first 25 applicants Oyster Recruitment Limited provided pay range This range is provided by Oyster Recruitment Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Are looking for an exciting opportunity to enhance your career with a reputable company that...

  • Field Service Engineer

    1 week ago

    Bristol, United Kingdom Verto People Full time

    Service Engineer / Field Service Technician / Pump Engineer required to join leading Pump hire supplier who are growing at a rapid rate. The Successful Service Engineer / Field Service Technician / Pump Engineer will provide electrical and mechanical repair, service, and maintenance on various industrial pump systems at customer sites around the Bristol...

  • Field Service Engineer

    1 week ago

    Bristol, United Kingdom Verto People Full time

    Service Engineer / Field Service Technician / Pump Engineer required to join leading Pump hire supplier who are growing at a rapid rate. The Successful Service Engineer / Field Service Technician / Pump Engineer will provide electrical and mechanical repair, service, and maintenance on various industrial pump systems at customer sites around the Bristol...

  • Field Service Engineer

    1 month ago

    Bristol, United Kingdom ProTech Recruitment Ltd Full time

    FIELD SERVICE ENGINEER Industry - Medical Devices Salary - £30,000 - £35,000 Are you an experienced Field Service Engineer looking for a new challenge? Our client, a family run company based in Haverfordwest are looking for a Field Service Engineer to work remotely covering all of the UK. They have customers in Ireland/Jersey and the Isle of Wight. As...

  • Field Service Engineer

    3 days ago

    Bristol, United Kingdom Verto People Full time

    Service Engineer / Field Service Technician / Pump Engineer required to join leading Pump hire supplier who are growing at a rapid rate. If your skills, experience, and qualifications match those in this job overview, do not delay your application. The Successful Service Engineer / Field Service Technician / Pump Engineer will provide electrical and...