Volunteer: Dressing

3 months ago

South London, United Kingdom Smart Works Charity Full time

About the opportunity

This is a temporary, casual opportunity at an upcoming pop-up shop in Bicester Village from 29th July - 25th August 2024. We require a Retail Manager, who will be responsible for the successful day-to-day running of the shop.

This includes opening and closing the store, tracking and reporting units and incoming, as well as managing volunteers and merchandising. Occasional evening and weekend work is required to lead and support the shop. 

The Smart Works Shop is a key fundraising initiative, taking place throughout the year at various locations. The Shop brings together donations from brands and individuals, which are then sold in a premium shopping experience, at a discounted price. 100% of the proceeds go directly to Smart Works, supporting unemployed women with the clothing, coaching and confidence needed to get the job and transform their lives. 

They must be able to speak confidently about the Smart Works service and the transformative power that customers are contributing to by purchasing items at the pop-up shop. 

This is a fantastic opportunity for someone with demonstrable experience in retail and merchandising and experience of running a shop floor. If you are passionate about motivating a team and the mission of Smart Works, we would love to hear from you.

Responsibilities

Opening and closing the shop.  Tracking daily units and reporting daily numbers to the Charity.  Co-ordinating volunteers and retail assistants, supporting them to maintain the shop floor and assisting during busy periods.  Merchandising and maintaining the shop floor, including bringing out fresh products.  Ensuring personalised customer experience with brand and product knowledge.  Lead on achieving sales goals and targets.  Collaborate and communicate effectively with team members, ensuring the floor is organised at all times.

Skills you should have 

Essential Criteria 

Demonstrable experience in retail and merchandising.  Experience in merchandising across retail categories such as fashion, accessories and lifestyle.  Experience of using digital payment systems.  Confident leading a small team, with experience coaching and supporting individuals to thrive in their role.  Flexible can-do attitude and a good team player, with experience in achieving individual and team targets.  Strong communication and customer service skills.

Desirable Criteria 

Knowledge of health and safety regulations. 

Terms and conditions

Temporary casual opportunity, at our pop-up shop in Bicester Village from 29th July - 25th August 2024. Hourly rate of £ per hour.  Monday - Sunday shifts available, in line with shop opening times.  All successful applicants must provide two satisfactory references. Able to attend pre-opening training sessions (dates to be confirmed). 

About Smart Works

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. 

After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives. 

The Smart Works service is delivered in London, Greater Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 30,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. 

In April 2022, we launched a new Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women. To achieve this, we will grow our existing centres and open new centres in key areas of need across the UK. 

With three London centres, in North, West and South London, we help women from every London Borough and beyond. London also acts as Smart Works HQ and supports local centres across the Group. More information about who we are can be found on our .

How to apply

Please submit a CV and answer the following questions via our recruitment portal by 28th June at 17:00. 

Why do you want to work at the Bicester Village pop-up shop? (Max 200 words) What retail experiences do you have that makes you well suited to the position? (Max 200 words) What do you expect the biggest challenge and biggest opportunity to be in running a pop-up shop for Smart Works? (Max 200 words)

Reasonable travel costs will be reimbursed for interviews. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact recruitment about submitting a manual application. 

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our .

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

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