Lead Infrastructure Engineer

3 weeks ago

Billericay, United Kingdom Ground Control Full time

Joinus here at Ground Control were a Certified BCorpInvestors in People Silver Standard Company. We are on a mission torealise the potential of human nature by bringing together peopleplaces and the planet.

The Ground Controltechnology function is on a mission to deliver industry leadingtechnology and data platforms which safely enable everyone atGround Control to connect our clients and the environment and weare looking for a Lead InfrastructureEngineer to be a part of that

TheLead Infrastructure Engineer will be responsible for leading a teamof three infrastructure engineers and the technical implementationand maintenance of the organisations services and infrastructureencompassing both onpremise and cloudenvironments.

This role entails provisioningdeploying and sustaining systems to align with business needs andwill utilise your knowledge communication skills and experience toprovide our customers both internal and external with outstandingservice and support.

This is a hybrid role andwill require travel to our Head Office in Billericay at least onceper week; you will also be required to travel to all other GCLocations including field sites as needed.

Thisis a fulltime position and the successful applicant will berequired to join the teams shift pattern to ensure core businesshours (8am 6pm) are covered; you will also be expected to providestandby outofhours support on a rota basis.

Principle AccountabilityAreas:

  • Play a pivotalrole in the design build and management of the onpremise servers(Windows) virtualisation (HyperV) and our cloud infrastructure(Azure). This includes working on both physical and virtualhardware.
  • Ensuringscalability reliability and security of our infrastructure andcollaborating with cross functional teams to meet businessrequirements.
  • Monitoringand maintain the performance and availability of our infrastructureincluding regular maintenance such as patching andupdates.
  • Implementing andmaintaining security measures to protect our infrastructureincluding ensuring compliance with industry standards andregulations.
  • Leadinginfrastructure projects from initial scoping tocompletion.
  • Ensuring ournetwork and infrastructure documentation is grown and kept up todate for team reference andaudit.
  • Reporting oninfrastructure performance incidents andimprovements.
  • Ensuring dayto day BAU tickets are picked up in a timelymanner.

What weoffer:

At Ground Control webelieve in creating an inspirational environment and rewarding ouremployees for their hard work. We offer a wideranging benefitsprogram supporting you to realise your full potential and are proudto be recognised as a great place to work:

AwardsAccolades and Culture

  • We have beenawarded worldclass status for employee engagement in the 2023 bestcompanies results ranking at #16 in the Top 100 LargeCompanies to Work For leaguetable.
  • CertifiedBCorp Accredited Ground Control has been certified by BLab the notforprofit behind the B Corp movement as having metrigorous social and environmental standards which represent itscommitment to sustainable goals ahead ofprofit.
  • We inclusivelysupport The Race at Work Charter Ban the Box The ArmedForces Covenant and are DisabilityConfident
  • We invest 5% ofour profits into the Evergreen Fund an investment fund dedicated tosustainability and environmentalinitiatives.
  • By 2025 wehave committed to plantingtrees having a fully electric fleet andachieving carbon net zero after becoming carbon neutral in2020.
  • 2 personal choicevolunteering days with your fundraising efforts matched up to500

Perks andBenefits

  • Free gym access if you areHead Office based or subsidised national gym memberships if you arebased elsewhere.
  • NurseryVouchers Cycle to work scheme and Travelloans
  • Medigold employeesupport Free Flu Jabs online private GP service and a premiumsubscription to Calm the wellbeingapp
  • A supportiveentrepreneurial working environment that fosterscollaboration.
  • Trainingdevelopment coaching and mentoring plans including our GCLeadership Academy job specific accreditations and higher educationopportunities
  • Hybridworking opportunities with time in the office including breakfastMondays and dog friendlyFridays.
  • Financialbenefits include yearly bonus scheme access to Wagestream andemployee shareoptions

Aboutyou:

  • Demonstrableknowledge and experience with infrastructure includingVirtualisation (HyperV or similar) physical servers (windows) andstorage.
  • ProficientWindows ServerAD DNS DHCP Failover manageretc.
  • Demonstrableexperience with implementation of backup maintenance (Veeam orsimilar)
  • Experience withon prem data centre maintenance andmanagement.
  • DemonstrableAzure Management (CMs NSG rules Storage accounts etc) to be abletoe effectively contribute to gradual migration of our environmentsto the cloud.
  • Excellentdemonstrable hands on experience configuring and maintainingnetwork devices such as Firewalls (Palo alto/Cicso ASA) SwitchesWiFi and Routers.
  • DRImplementation andTesting.
  • In depth workingknowledge of networking principals and technologies such as VLANCIDR LLDP VRRP SNPetc.
  • Hardware and softwarepatching/firmwareupgrades
  • AssetManagement
  • The ability tocreate and maintain technical documentation with a good attentionto detail.
  • Excellentverbal ad written communication skills and the ability to deal withstaff at all levels of the business along with being able toexplain requirements to both technical and nontechnicalaudiences.
  • The ability towork on your own initiative but fully recognise the importance ofbeing a part of and leading a wider cohesiveteam.
  • Be able toprioritise and organise your workload to meetdeadlines.
  • Ownership ofproject work with the ability to work through scoping a solutionthrough to implementation andmaintenance.

Desirable

  • Professionalcertifications such as CCNA/CCNP/MCSA/AZ700/900etc
  • Demonstrableexperience with MicrosoftDynamics
  • DemonstrableExperience with PowerBI
  • Jira/ConfluenceExperience.

How wework:

We put people at the centreof everything we do.
Everyone is welcome. Were embracing aculture where difference is valued. Your uniqueness will becelebrated. We believe diversity grows innovation and innovationcreates initiative. Together well succeed in caring for each othercaring for our communities and caring for our Environment. Togetherwerestronger.

#INDHP

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