Senior Manager, Operational Risk

2 weeks ago


London, United Kingdom ICBC Standard Bank Full time

Summary

:
The Board of ICBC Standard Bank Plc has ultimate responsibility for Risk Management, however on a day to day basis; risk is managed through the three lines of defence model. Ultimately this ensures all staff are accountable for Risk Management and builds a strong risk culture that is supported by a robust governance structure. The Risk department consists of specialists that manage the Credit, Country, Market and Operational Risks that the Bank is exposed to in order to minimise the risk of financial loss. In addition, these main risk types, the department's resources include teams that manage risks specific to Physical Commodities, recovery of non-performing assets and BCM.

Operational Risk is responsible for 2nd line of defence risk management, control oversight, monitoring and reporting. It maintains an Operational Risk framework in line with industry best practise which incorporates independent assessment, Risk- and Control Self Assessments, Key Indicators and Incident Management.

This role reports to the CISO and DPO who leads a team responsible for the management of Operational Risk across Enterprise IT and for the oversight of Cyber Security, Information Security, Data Privacy and Operational Resilience.


Job Purpose:

The purpose of this role is to operate the operational risk management framework, working with business areas and support functions, to identify, assess, monitor and report on the operational risks the bank faces.

The primary focus of the role will be the management of Operational Risk as it relates to:
business aligned technology; and
cyber security.

The role will have a secondary focus supporting the broader Operational Risk team in providing 2nd line oversight of other business areas and support functions as required from time to time, although specialist knowledge of these areas is not a pre-requisite.

The role reports to the CISO & DPO.

Key Responsibilities:

Facilitating Risk and Control Self Assessments (RCSA) by Risk Owners to ensure completeness (e.g. against industry standard frameworks such as NIST and COBIT) and accuracy. This will include running risk assessment workshops with various business areas and support functions, and consolidating the results into operational risk maps Advise Risk Owners on methods to develop and implement risk identification processes that incorporate internal and external business environment, integrates key risk indicators, business process changes and loss experience to effectively monitor risk in accordance with established operational framework and methodologies Collecting and analysing operational incidents to ensure that relevant lessons are learnt; agreed action plans monitoring and escalating the issues to the management attention when necessary Providing independent 2nd line assurance of the effectiveness of the control environment through thematic reviews and key controls testing) and advising on likely effective control approaches and mitigation activities Building strong relationships with relevant business areas to be aware of business developments and their impact on the operational risk profile Building strong relationships to work with Op Risk colleagues in other locations Monitoring and reporting on risk status and changes to the control environment


Required Skills, Knowledge, Experience and Values:

Experience of working in a regulated environment, ideally Financial Services Knowledge of IT and cyber security 1st, 2nd or 3rd line roles Knowledge of COBIT, ITIL, NIST, ISO frameworks Understanding of risk and control and risk management, ideally operational risk management Experience of effective time and resource management to ensure that objectives are achieved and projects are delivered on time. Skills in working as part of a team to achieve team objectives and goals Comfortable dealing with senior management and building relationships with a variety of stakeholders and partners Skills in leadership to engage with stakeholders, present ideas clearly to both individuals and groups and lead function initiatives to ensure that work is completed in a controlled and efficient manner Strong written skills to communicate risks and recommendations clearly


Values and Behaviours:

Proactive Resilience Global and flexible mindset Client mindset, doing business in the right way Pays attention to detail Results-orientated High level of integrity Able to navigate complexity Open and inclusive Able to balance risk and reward Accountable Drive to improve and simplify Delivers quality

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