Regional Coordinator

1 week ago

Peterborough, United Kingdom Virgin Media O2 Full time

This role is based in Peterborough, with a minimum of 2 days per week in the office.

As a Regional Coordinator in our Network Expansion division, you'll track and manage pre-build order action items, making sure that these are completed in a timely manner and there are no blockers or delays. You'll manage a specific region, monitoring various systems and email inboxes, and responding appropriately to internal and external partners within agreed timescales.

The role involves working closely and building great relationships with our contract partners, ensuring that we're on track for on time delivery, as well as with internal teams such as service delivery and project management. You'll also be responsible for updating, maintaining, and communicating various reports across Construction and the wider business

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an  equal opportunities employer  and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

Experience in a customer focussed role, with a demonstrable understanding of great customer service Competence in the use of Excel is a must due to the reporting required in the role Strong verbal and written communication skills are required, you'll need to be able to present on calls with external partners and deliver information to a wide range of audiences Experience prioritising varied workloads, using excellent organisation skills The other stuff we are looking for

We'd also love you to bring;

Resilience, and the ability to confidently and constructively challenge internal and external partners Knowledge of Telecommunications and construction would be beneficial What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

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