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Senior Project Manager- Retail

2 months ago


London, United Kingdom Mace Full time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our . 

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project. 

The project:

Due to our continued growth, we require project managers who will be responsible for the delivery of multiple fast-paced property investments programmes for major retail clients. This role sits in our consultancy business, specifically the commercial sector so the successful candidate will have the opportunity to broaden their experience beyond retail in the delivery of fit-out and relocation projects for major corporate clients. 

You will join our team of UK wide project managers, delivering several different investment types including, new store fit outs, extensions, refurbishments, planned asset renewals and initiative roll outs. As project manager, you will have sole responsibility for the delivery several projects, ranging in value from £100k - £15m each. Reporting into the Mace account/programme lead. The successful candidate will manage projects within a geographic area, ideally centred to your home location, however some UK wide travel should be expected. 

Our values shape the way we consult and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well: 

You will promote Mace's value of safety first, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff. 

You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio. 

You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team.

Client focus - Deliver on our promise: 

You will ensure robust quality systems are in place, and suitably managed in line with service excellence. 

You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones. 

You will manage tasks and associated deliverables in support of the associate director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project.

Clear experience of successful delivery of multiple fit-out projects to a high standard, on schedule and within budget.

Very strong communication skills with the ability to build and develop relationships with both clients and external stakeholders.

Able to quickly develop an understanding of a client’s process and procedures to ensure your projects fit their governance requirements. 

You will also be able to develop your own project plans for clients who do not possess their own construction processes or standards.

Can demonstrate experience of their performance in striving for quality, safety, cost and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables.

Have flexibility to the requirements of your projects and be comfortable with regular travel which will include periods of staying away from home.

Integrity - Always do the right thing: 

You will manage project budgets and highlight any risks, challenges and mitigations. 

You will support the long-term development of your function or business unit (BU), creating a sustainable business future. 

You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. 

Create opportunity - For our people to excel: 

You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. 

You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs). 

You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre, and knowledge hub. 

You’ll need to have: 

Experience of working in a similar project management role within the retail sector is desirable.

Ability to demonstrate flexibility and commercial awareness.

Knowledge/appreciation of H&S & CDM standards and regulations.

Good commercial awareness and ability.

Strong interpersonal skills, communication skills and a good team player.

Proactive approach, capable of effective project planning and making decisions.

Experienced in the use of Microsoft office.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. 

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role. 

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