About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

The teams at National Grid Telecoms are all about networking. They join data technology in lots of different ways to deliver connected and bespoke communications solutions that meet customers’ needs. 

National Grid Telecoms teams enable the electricity network to be managed remotely, enabling customers’ power to be restored more quickly without having to dispatch engineers into the location. Our talented teams are some of the best in the business, working with the most advanced technology and infrastructure, and always adapting and innovating as the industry evolves. 

In fact, first class services and state-of-the-art facilities continue to drive our growth and create opportunities for people who share our commitment, energy and ambition. There are opportunities to get involved in innovative work in a sector that continues to grow dynamically, with career development supported and enabled by on-going training.

Job Introduction

An opportunity has become available for a Telecoms Analyst within the National Grid Telecoms team based in in either Taunton or Castle Donington..

You will be responsible for the creation and maintenance of National Grid Telecoms management reports and be pro-active in providing insightful observations or trends for use by Telecoms management. You will be expected to work with other NGED teams as well as engagement with external stakeholders including UK Government department DSIT and industry regulator Ofcom.

You will be responsible for having oversight of all Telecoms activities and other strategic initiatives across the Telecoms team.

You will be required to occasionally present the data and observed insights at all levels of management, be confident in handling, complex data and deliver work to a high standard whilst meeting set deadlines.

As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.

*Please note the successful candidate may initially be appointed at a lower salary until all relevant courses and training are complete.

Main responsibilities

The responsibilities of the role are varied and will include the following:

Assist the Telecoms Manager to ensure delivery of requested data reports providing data analysis for the Telecoms team. Understand business goals and objectives to provide insight and a narrative of collated Telecoms data. Assist the Telecoms Management team to deliver and respond to external reporting requirements, including preparation of licence condition reporting and submissions to Ofcom. Be a super user of business information tools such as, Crown, PowerBI, MS Excel & MS Access, Webfocus, etc. Undertake ad hoc reporting or analysis as well as data quality assurance work, including auditing, as required. Monitoring of all Telecoms related activities and reconciling the interdependencies that exist between them.

Ideal candidate

You will be required to carry out data analysis across all parts of the National Grid Telecoms business, including Network Performance, Efficiencies and Project Delivery to name a few, results will need to analysed, presented and then reported on through to delivery.

Be able to communicate effectively both verbally, and in writing, with customers and other team members and must be able to represent the company positively at all times.

You must be reliable, well organised and be able to work as part of a small team and work using your own initiative. Possession of basic keyboard skills is essential and full training will be given on the applications used.

Candidates ideally educated to level 5 and be numerically analytically excellent, with proven experience within functional activity, preferably with numeracy/statistical data extraction/presentation. Comprehensive understanding of National Grid Telecoms and the services it provides would be desirable.

As the post you are applying for attracts a National Security Vetting clearance there are further eligibility requirements. To meet national security vetting requirements you will normally need to have been resident in the UK for at least 5 years for Security Clearance (SC) prior to the date of application. You may still be considered if, for example:

you have been serving overseas with HM Forces or in some other official capacity as a representative of HM Government you were studying abroad you were living overseas with parents

If you have any further queries relating to National Security Vetting,

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