Floor Manager

Rejoignez l'équipe NIKE, Inc.

Loin de se contenter d'équiper les plus grands athlètes mondiaux, NIKE, Inc. explore les potentiels, abolit les frontières et repousse les limites du possible. L'entreprise recherche des personnes capables d'évoluer, de réfléchir, de rêver et de créer. L'épanouissement de sa culture repose sur son ouverture à la diversité et sur sa façon d'encourager l'imagination. La marque a besoin de personnes talentueuses, de leaders et de visionnaires. Chez NIKE, Inc., chacun contribue, par ses compétences et sa passion, à jouer un match difficile en constante évolution.

Travailler dans la vente, c'est être le visage de NIKE, Inc. En accordant une attention constante à la connaissance des produits et au service client, les équipes de vente de Nike offrent chaque jour aux clients de précieuses expériences. De Shanghai à San Francisco, chaque magasin possède une perspective unique et renferme une exaltante communauté de passionnés de sport et de style. Une carrière dans la vente chez Nike impose de faire preuve de créativité et d'ambition, tout en offrant la possibilité de progresser aux côtés des meilleurs athlètes, coéquipiers et partenaires de vente du secteur.

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry's best athletes and teammates.” 

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU 

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". 

Join the NIKE, Inc. team 

As a Coach you are:

Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers  Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere  Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor) Identifying and improving areas based on feedback given by consumers  Being a brand ambassador for NIKE’s initiatives including training your team Ensuring that the store complies with all NIKE standards and guidelines  Cooperating with your business partners across stores and HQ

More specifically, our store is looking for a CONSUMER EXPERIENCE COACH to take on the following responsibilities:

CONSUMER EXPERIENCE

Leading by example and the delivery of our sales floor service and bring the consumer journey to life Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers Completing specific training and share completion with athlete services Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get: 

Attractive salary that evolves with the market and experience  Opportunity on receiving monthly bonus payments Attractive online and in-store employee discounts  Attractive Benefits Package, Pension & Share scheme  Exciting development and career opportunities  Regular training on leadership, sales and products  A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)  Staff dress to represent NIKE and foster our team spirit  Access to sports activities  Opportunities to participate in unique NIKE moments 

What you bring: 

A passion for NIKE and/or love of sport  Some experience in retail and/or leadership positions Very good command of English language (written and spoken)  Experience and competency in serving exceptional consumer service  Ability to coach and develop a strong team Strong focus on communication  Flexibility to work in shifts and on weekends 

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions. 

Apply now, easy way online. We are waiting for you 

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

NIKE, Inc. est une entreprise en pleine croissance cherchant à intégrer à son équipe des personnes capables de se développer avec elle. Nike offre un généreux programme de rémunération globale, un environnement de travail décontracté, une culture variée et inclusive et une atmosphère dynamique propice au développement professionnel. Quels que soient le site ou le poste, les employés de Nike partagent tous la même mission stimulante : apporter inspiration et innovation aux athlètes* du monde entier.

NIKE, Inc. s'engage à embaucher un personnel diversifié. Les candidats qualifiés seront considérés sans tenir compte de leur origine, couleur de peau, religion, sexe, nationalité, âge, orientation sexuelle, identité de genre, expression de genre, statut de vétéran ou handicap.

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