Ecommerce Executive

Reporting into one of our Digital Merchandising Managers, the role will be responsible for the merchandising, promotional set up and online product maintenance across a range of categories across , covering both retail and garage services ensuring they are live with the correct images, content, copy, and accurate attribution. The role will also support in range and brand activity planning with category, with the key focus on conversion optimisation of customer journeys covering availability, attachment, and supporting help & advice & proposition teams: all contributing to a great customer experience.

Key Responsibilities

As a member of the Digital Merchandising Team, you will be a point of Digital expertise in the selling of Retail and Garage Services & growing bookings on Work collaboratively with Customer, Optimisation and CRO teams to ensure services are set up with the correct attribution, images, copy, product location(s) are merchandised with excellence.Work closely with the Category teams and buyers, attending bi-weekly category meetings to discuss sales, targets and strategy. Also attending regular meetings with marketing and to support with the digital marketing plan.

Work closely with the Data analysis, CRO and Optimisation teams to: 

Analyse overall Service KPI performance and Optimisation opportunities.

Influence key stakeholders through timely compelling insights and effective presentation of results.

Produce and circulate weekly and periodic Services performance, whilst regularly reporting to key stakeholders’ highlighting both success and opportunity.Support the wider digital merchandising team with training needs, toolkits and best practice standards/guidelines, leaning into support wider digital merchandising needs at peak times.

Key Skills/Experience

Passionate about Digital Passionate about the customer Strong communication skillsStrong organizational skills and ability to meet deadlines, often while working independentlyStrong attention to detail Good analytical skills

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