Trainee Heating Engineer

2 months ago

Salisbury, United Kingdom Good Energy Full time
Description
No day will be the same - here are some of the highlightsThis is a field-based role where installs will be in a 1 hour and 30 minute travel time in and around Salisbury. On the occasions when overnight stays are required, you'll be paid a bonus for these.

We have an exciting opportunity for a Trainee Heating Engineer to join our expanding field-based team. In this role, you'll be responsible for supporting our Heating Engineers in installing our Midea air source heat pumps, allowing our customers to heat their home in a greener way.

At Good Energy our installation teams are passionate about delivering the highest standard of quality for our customers, outstanding workmanship as well as safe and compliant install. We're all about ensuring that our customers receive the highest levels of service, to support them in revolutionising the way they heat their home.

Day to day during installs your team will consist of an Electrician and a Heating Engineer, who you will work closely with to learn and develop your knowledge, skills, confidence and capability.  We’re looking for someone who strives to go above and beyond for our customers, looking to exceed their expectations wherever possible, as you’ll be a huge part of their journey with us. Our ideal candidate is confident and decisive when required, to ensure that installations are completed safely and effectively.

Accountabilities:
  • You'll support our Heating Engineers by helping run pipework, hanging radiators, delivering and demonstrating quality technical expertise to install our Midea heat pumps.
  • You'll work in close collaboration with our Electricians to ensure customers' heating systems are installed safely, on time and to a high standard of workmanship.
  • You'll deliver high SHE standards to keep yourself, our customers and colleagues safe.
  • You'll thrive when continually developing yourself technically and maintaining your industry and onsite knowledge to keep health, safety and compliance at the top of your priorities.
  • You'll providing our customers with the very best customer experience, putting their needs first.

What you'll need to succeedWe’re looking for a friendly and reliable team player who brings honesty and integrity to everything you do. You'll have hands-on experience working alongside a Heating Engineer, Plumber, or similar trade, with skills in tasks like running pipework and installing radiators. Ideally, you hold a Level 2 NVQ in Domestic Plumbing and Heating (or an equivalent qualification). While you don’t need experience with air source heat pumps, we’ll provide the training and support you need to grow your skills and advance toward becoming a fully qualified Heating Engineer.

You'll be passionate about delivering top-quality installations and take pride in creating an exceptional customer experience. You’re driven to learn and develop, always looking for ways to progress in your career. As a natural communicator, you'll excel at building strong relationships with both customers and colleagues. You’re positive, proactive, and bring a can-do attitude to the team, contributing to a collaborative and solution-oriented work environment.

As a problem solver, you’re flexible and adaptable, ready to tackle new challenges in a fast-moving and evolving industry. You always strive to do what’s best for the customer and the business.

There may be occasional travel and overnight stays required when visiting sites further afield or covering installation projects.

Essentials:  
  • A current UK driving licence with access to a vehicle for work purposes
  • NVQ Level 2 in Domestic Plumbing and Heating or similar qualification 
  • Happy to travel and stay overnight when required
Desirables:  
  • Previous installation experience including hanging and connecting radiators 
  • Knowledge of air source heat pumps 
  • Experience of the energy or utilities industry is advantageous 
  • NVQ level 3 in Plumbing and Heating 
  • Unvented Hot Water Storage Certificate (G3 requirement) 

Benefits you can rely on Great allowances: £350 annual allowance to support with any costs associated with our higher-risk roles.

Holiday: 25 days holiday and bank holidays, rising to 29 with long service recognition. Plus a gifted day off for your birthday and the  the option to buy more twice a year.

  5% annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.

Travel: Expensed travel for trainees.

Development: £500 annual development allowance for personalised development, plus in-house and externally funded training.

Fully provided uniform and PPE.

Fully provided tools.

Discounted gym membership.

Health: Employer funded Health Cash Plan, being able to claim back on expenses such as prescriptions, massages, dentist etc.

Savings: Discounts across our services and products, including renewable energy, solar panels, battery storage and heat pumps.

Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary. 

See more of our benefits here. We’re Good Energy. Our aim is to help one million homes and businesses to cut their carbon by 2025 – by becoming a one stop shop for everything green… 

We provide 100% renewable electricity bought directly from our community of 2000 independent renewable generators. We install heat pumps, an essential tool for getting homes off gas. We support customers to generate and store their own power, by installing solar panels and battery storage. We also develop innovative tariffs to pay small generators fairly for what they export; and to get households involved in balancing the grid too.  

If you’re ready to make combatting the climate crisis your job, and believe in our values of being, fair, straightforward, focused, and inclusive; then we want to hear from you. Let’s power a cleaner, greener future together.  

Find out more about what makes us different here.  
Our Commitment
We're a Committed Member of Inclusive Employers and value people’s differences - we recognise the strength that they give us. We work hard to be a supportive community where everyone has equal opportunities and we encourage applications from people irrespective of background, circumstances, age, disability, ethnicity, religion or belief, gender identity or sexual orientation.

Where are we?
Our office is based in Chippenham, Wiltshire and is conveniently located near the train station, providing green travel options for travel, as well as fast connections to Bristol, Bath, Swindon and London. The office is fully accessible, allowing everyone to participate fully in their working lives regardless of any mobility challenges. 

We promote work-life balance and flexibility through hybrid working, which combines both remote and office work. It provides our people with the opportunity to tailor their work schedules to suit their individual needs and preferences while maintaining productivity and engagement. 

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