Azure Cloud Engineer

4 weeks ago

London, United Kingdom Modis Full time

Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base.

Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently).

The Role

As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.

The Responsibilities

Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation ( architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects

The Requirements

Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools ( BMC Remedy / Service Now).

If you are looking for an exciting new challenge to join a leading cloud team team please apply now.

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