Head of Student Data Quality

3 weeks ago

London, United Kingdom UCL Eastman Dental Institute Full time

About the role

To support the demands on data analysis and reporting, we are creating a new capability for data quality and data governance within Student and Registry Services (SRS). We are seeking to appoint a Head of Student Data Quality to lead a newly created team, reporting to the Director of Student Operations.

As the Head of Student Data Quality, you will be a dynamic and convincing leader with social intelligence and expertise in data analysis at a senior level, capable of moving the business forward with your experience of improving data quality for decision making. You will have an aptitude for collaborative working and demonstrate the value of team building, influencing and teaching/mentoring.

You will work with the Head of Student Data to ensure that the two teams operate as a coherent function aligned to the University’s strategy. You will work closely with colleagues in SRS, across Faculties and other Professional Services - especially the Information Services Division (ISD) - and the University’s Change and Digital Portfolios, to understand and deliver business requirements through the services of your team. You will deliver outputs that enable the University’s improvement initiatives in education and student experience to be understood from a data perspective.

At all times you will ensure that service level agreements are met and that data being collected, curated and/or managed by Student Operations are of the highest quality for both internal and external consumption. You will co-create a framework including appropriate metrics to monitor data quality across all of SRS. You will be responsible for reporting on agreed KPIs to a range of senior stakeholders and be responsible for overseeing the outcomes. You will define what first-class data quality management looks like at UCL and will work to embed best practice within the organisation.

The specialist skills you will bring to the role relate to:

Data quality management and analysis - You can describe the analytical requirements for data and business processes to improve opportunities that enhance the student and staff experience. You can identify trends and patterns in data that inform decision-making because you are an expert in data analysis and are comfortable working with people, technologies and processes that support effective data quality management. Data governance and lifecycle management - You can ensure data governance is always part of every data management process and can monitor its effectiveness across other organisational governance structures. You can assure the quality of data delivery services across a team because you have a depth and breadth of knowledge and experience relating to data lifecycle management. Data modelling - You can compile options or models based on data analysis and identify independence and conditionality in variables. You can describe trends and produce forecasts to complex questions because you have experience of using machine learning and/or other predictive modelling systems or technologies.

If you have any queries about the role, please contact Daniel Farrell at:

About you

The successful applicant must have significant experience managing complicated data analysis using mainstream tools across multiple datasets ( space, finance, HR, student, CRM) in an education setting. This will be combined with significant experience managing a team involved in data-related services, with a focus on data quality and data governance. With highly advanced practical skills in using SQL, Excel and PowerBI, you will be adept at creating, manipulating and interrogating complex datasets to generate user-friendly reports and visualisations.

You will have clear verbal and written communication skills, including accurate grammar, spelling and punctuation. You will also have excellent planning, organisational and decision-making skills, with the ability to coordinate a range of simultaneous tasks or activities, exercise initiative and problem-solve effectively.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days’ annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

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