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Floor Manager

3 months ago

Edinburgh, United Kingdom The Hoxton Full time
Job Description

What's in it for you...

  • Become part of a team that’s very passionate about creating great hospitality experiences.
  • Competitive salary.
  • 29 days holiday (including bank holidays), pension and life insurance.
  • Food on us during your shift.
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us.
  • Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
  • Regular team get togethers, from our High Fives to our (pretty special) team parties – we know how to have a good time
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
  • Excellent discounts across The Hoxton and the global Ennismore family.

What you’ll do…

  • Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
  • Ensure the restaurant/bar area are H&S compliant for each shift.
  • Run the daily briefing for the restaurant & bar team.
  • Coordinate and run the reservations system.
  • Draft floor plan based on covers.
  • Support with F&B stock; ordering and stock counts.
  • Support with training for the F&B team.
  • Scheduling and rotas for team members, ensuring staff levels are maintained appropriately.
  • Cash handling and daily reporting of revenues as per hotel SOP’s.
  • Responsible for the service on the floor and bar.
  • Responsible for the safe opening and closing of the restaurant.
  • Work with the culinary team on menus, service and product availability.

What we’re looking for…

  • Individuals. You’re looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • You’re not precious. We leave our egos at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together, we’d have a good time and share a few laughs.
  • You want to be part of a team that works hard, supports each other, and has fun along the way.
  • Previous work experience as floor manager or supervisor in a busy and high-volume restaurant.
  • A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
  • Nothing is an issue for you - you know what our guests want even before they do.
  • You pay attention to the details

 


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