Domestic Service Assistant

1 month ago

Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job overview

Are you an experienced EBME Professional? Are you passionate about technology use in the NHS?

We have a fantastic new opportunity to join our EBME team as an EBME Information Systems and Computing Specialist. This is a new yet crucial leadership role within our EBME team at ESNEFT, where you will be the lead expert on information systems and be the named eQuip Systems Administrator. 

You will be a proven leader with substantial EBME experience that is able to work in a friendly, efficient manner, have excellent communication, interpersonal and organisational skills. 

Please note this role will involve working across all ESNEFT sites. 

Main duties of the job

You will be the lead expert in the department on Information systems and make autonomous decisions regarding technical and operational issues using own professional judgement.  Act as ‘super’ user for the implementation and continuing use and development of the information solutions within the EBME Service. You will convene and chair meetings as required for the development of software solutions engaging with department, and Trust. To document these meetings and report on a regular basis to the Head of EBME.  Represent the EBME service as an expert EBME resource on working parties that influence the management of eQuip and other software solutions, developing and updating new protocols and policies when the need arises. You will work collaboratively with colleagues to project-manage service upgrades, improvements to services and ensure such activities are conducted in such a way as to minimise the impacted on service delivery Monitor compliance with training requirements should and they advise the Head of EBME, if there are any issues arising with training that would affect safe working in the department. Deputise for operational manager and cover for the contracts and replacement programme manager.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Qualifications

Essential criteria

Educated to masters level or equivalent experience Management/leadership qualification or equivalent experience at post graduate level Evidence of continued professional development Further relevant training

Desirable criteria

Project Management Qualification

Experience

Essential criteria

Proven experience of working in a management/leadership role Experience of managing, leading and motivating a team Leading service changes to improve performance Leading projects Responsible for a budget and budget setting

Knowledge and Skills

Essential criteria

Financial procedures including budget setting and working knowledge of financial processes Able to use IT systems including Microsoft Office Good understanding of the current NHS agenda and healthcare policy Good analytical and problem solving skills – ability to analyse highly complex data/information and make judgements/draw conclusions – including ability to respond to unexpected demands

Desirable criteria

Strong communication skills both written and verbal NHS IT systems

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