IT Support Engineer

3 weeks ago

Middlesbrough, United Kingdom SeAH Wind Full time

We have a new and exciting opportunity a IT Support Engineer to join us on this exciting journey.

Are you enthusiastic about the idea of joining the world's largest Monopile Factory? Your contribution will be crucial in building the foundations for a future with Net Zero emissions.

Your role as a IT Support Technician will be integral to the success of this ambitious venture.

The IT Support Technician is responsible for supporting IT resources' procurement, maintenance and management and providing technical support to internal users and will be required to provide a first-class customer service, to provide the best user experience.

Key Responsibilities:

  • Provide technical support to internal users.
  • Respond to customer inquiries in a timely manner.
  • Resolves problems in response to customer/system reported incidents with trouble tickets, prepares error diagnostics and detailed problem descriptions for escalation and handover.
  • Monitor system performance and suggest improvements.
  • Manage user accounts and configure systems.
  • Install and maintain hardware and software.
  • Provide remote and on-site technical support.
  • Document customer interactions and information.
  • Identify and escalate issues to the appropriate team.
  • Supports the delivery of the IT strategy and roadmap.
  • Monitors and contributes to developing and standardising IT processes, policies and performance metrics.
  • Supports improvements of the design, development, operation and support of IT systems.
  • Collaborates with relevant departments to help align IT with strategic business objectives, prioritise projects and define timelines.
  • Arranges the preparation of technical reports and presents status updates to management.
  • Delivers basic network administration support and responds to IT events to enable higher availability of IT services, reducing the risk of technology disruptions.
  • Assists with project budgets and IT asset utilisation, executing the screening and testing of current and new vendor resources and ensures that the IT team utilises the highest quality, cost-effective vendors.


Qualifications and Skills:

  • Educated to A-Level or HND in relevant field (e.g. Information Technology or Computer science).
  • Proven experience in IT, supporting a robust hardware and software technology infrastructure
  • Desirable Experience: IT Infrastructure Management Experience
  • Experience in IT architecture
  • IT Vendor Management
  • Knowledge of various operating systems and network administration
  • Familiarity with TBM (Technology Business Management) framework principles.
  • Excellent problem-solving, communication, and customer service skills.
  • Ability to work independently and collaborate effectively with cross-functional teams.

In return, we can offer an attractive base salary, 25 days annual leave plus 8 bank holidays, a 5% employer pension contribution, Medicash, and life insurance.

At SeAH Wind we are committed to developing a diverse workforce and creating an inclusive environment for all employees. Our aim is to build a workplace that attracts the most talented people and creates an environment that fosters courtesy and mutual respect.

All applications will receive equal consideration for employment regardless of race, colour, religion, gender, gender identity or expressions, sexual orientation, national origin, genetics, disability, or age. We know that getting this right is crucial for us to live our values: Honest, Passionate and Professional.

Simply put, SeAH Wind value you whoever you are.

  • IT Support Engineer

    2 days ago

    Middlesbrough, United Kingdom REED Technology Full time

    **M365 Deployment Engineer x 2** **Middlesbrough** **3 Month Contract + Possible Extension** **£200 Per Day (UMBRELLA) INSIDE IR35** One of my clients' is looking to bring on board 2 highly experienced Deployment Engineers, to work on a roll out project of both Laptops and Smartphones with M365 to over 1500 end users. Prior experience of working on a...

  • IT Support Engineer Msp}

    6 days ago

    Middlesbrough, United Kingdom Ernest Gordon Recruitment Limited Full time

    **IT Support Engineer**{MSP} **Middlesbrough, North Yorkshire** **£25,000 - £35,000 +**Progression + Training + Company Benefits - Are you an IT Support Engineer looking to progress into a more senior role in a rapidly expanding MSP that's partnered with some of the biggest companies in the world?_ On offer is a fantastic opportunity for an IT Support...

  • Information Technology Support Engineer

    2 months ago

    Middlesbrough, United Kingdom Careers Plus Full time

    **IT Support Engineer - Hybrid working - Salary of 27k** We are working with one of our clients, who are looking for a IT Support Engineer to join their team! Our client is an MSP based in the North East - they work within sectors such as enterprise, education, healthcare and charities. **Key skills**: - Experience of working on server projects - Minimum...

  • Compliance Engineer

    2 months ago

    North Ormesby, Middlesbrough, United Kingdom Meridian Business Support Limited Full time

    Our client an industry leader in their field are currently looking for a Compliance Engineer with knowledge of PUWER legislation to work at their site in Hexham. To Provide support with engineering activities for new installations to ensure all activities are compliant

  • IT Support Technician Msp}

    3 weeks ago

    Middlesbrough, United Kingdom Ernest Gordon Recruitment Limited Full time

    **IT Support Technician**{MSP} **Middlesbrough, North Yorkshire** **£25,000 - £35,000 +**Progression + Training + Company Benefits - Are you an IT Support Technician looking to progress into a more senior role, working a rapidly expanding MSP that's partnered with some of the biggest companies in the world?_ On offer is a fantastic opportunity for an IT...

  • Technical Support

    4 days ago

    Middlesbrough, United Kingdom hireful Full time

    Have you got an Engineering or Manufacturing background but fancy a chance of scene? Perhaps trying your hand at **customer service** and providing **technical support** and advice could be right up your street. Alternatively, maybe you've got customer-facing or sales experience within that type of environment, so you're well used to handling questions...

  • Engineer Field Engineering

    1 month ago

    Middlesbrough, United Kingdom Jackson Hogg Ltd Full time

    Jackson Hogg is delighted to be supporting hydraulic services business based in Middlesbrough in the appointment of a Service Engineer with experience working with hydraulics. The successful candidate will be responsible for utilising their hydraulic design knowledge to drive and promote health, safety, environmental and quality standards across the...

  • Engineer Field Engineering

    3 weeks ago

    Middlesbrough, United Kingdom Jackson Hogg Ltd Full time

    Jackson Hogg is delighted to be supporting hydraulic services business based in Middlesbrough in the appointment of a Service Engineer with experience working with hydraulics. The successful candidate will be responsible for utilising their hydraulic design knowledge to drive and promote health, safety, environmental and quality standards across the...

  • Engineer Field Engineering

    3 weeks ago

    Middlesbrough, United Kingdom Jackson Hogg Ltd Full time

    Jackson Hogg is delighted to be supporting hydraulic services business based in Middlesbrough in the appointment of a Service Engineer with experience working with hydraulics. The successful candidate will be responsible for utilising their hydraulic design knowledge to drive and promote health, safety, environmental and quality standards across the...

  • Senior Engineer

    2 months ago

    Middlesbrough, United Kingdom Elevation Recruitment Limited Full time

    Elevation Recruitment Group are currently working with a leading specialist manufacturing company who are looking for a Senior Design Engineer. The company design and manufacture large scale engineering products and are at the forefront of their industry with a focus on renewable technology. Working in a dynamic R&D team this role will play a pivotal role in...

  • Senior Engineer

    2 months ago

    Middlesbrough, United Kingdom Elevation Recruitment Limited Full time

    Elevation Recruitment Group are currently working with a leading specialist manufacturing company who are looking for a Senior Design Engineer. The company design and manufacture large scale engineering products and are at the forefront of their industry with a focus on renewable technology. Working in a dynamic R&D team this role will play a pivotal role in...

  • Senior Engineer

    4 weeks ago

    Middlesbrough, United Kingdom Elevation Recruitment Limited Full time

    Elevation Recruitment Group are currently working with a leading specialist manufacturing company who are looking for a Senior Design Engineer. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. The company design and manufacture large scale engineering products and are at the forefront of their...

  • Senior Engineer

    4 weeks ago

    Middlesbrough, United Kingdom Elevation Recruitment Limited Full time

    Elevation Recruitment Group are currently working with a leading specialist manufacturing company who are looking for a Senior Design Engineer.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.The company design and manufacture large scale engineering products and are at the forefront of their...

  • Senior Engineer

    4 weeks ago

    Middlesbrough, United Kingdom Elevation Recruitment Limited Full time

    Elevation Recruitment Group are currently working with a leading specialist manufacturing company who are looking for a Senior Design Engineer. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. The company design and manufacture large scale engineering products and are at the forefront of their...

  • Process Engineer

    2 months ago

    Middlesbrough, United Kingdom Nigel Wright Full time

    **Our client** Our client is a high profile chemical plant undergoing a significant capex project to continue to modernise the plant and maximise effectiveness.As such they are looking to recruit a highly experienced Process Engineer into the team. **The opportunity** As a degree qualified Chemical Engineer, you will either have Chartered status or be...

  • Asset Performance Engineer

    2 weeks ago

    Middlesbrough, United Kingdom Rise Technical Recruitment Full time €43,000

    Field Support Engineer Up to £43,000 DOE + Bonus + Car Allowance + Training + Progression + Company Benefits + Flexible working hours Do you have experience in reliability, asset management and/or condition monitoring within the manufacturing sector role looking to move into that within an industry leading company where you will be provided with full...

  • Asset Performance Engineer

    3 weeks ago

    Middlesbrough, United Kingdom Rise Technical Recruitment Full time €43,000

    Field Support Engineer Up to £43,000 DOE + Bonus + Car Allowance + Training + Progression + Company Benefits + Flexible working hours Do you have experience in reliability, asset management and/or condition monitoring within the manufacturing sector role looking to move into that within an industry leading company where you will be provided with full...

  • Asset Performance Engineer

    2 weeks ago

    Middlesbrough, United Kingdom Rise Technical Recruitment Full time €43,000

    Field Support Engineer Up to £43,000 DOE + Bonus + Car Allowance + Training + Progression + Company Benefits + Flexible working hours Do you have experience in reliability, asset management and/or condition monitoring within the manufacturing sector role looking to move into that within an industry leading company where you will be provided with full...

  • Asset Performance Engineer

    2 weeks ago

    Middlesbrough, United Kingdom Rise Technical Recruitment Full time €43,000

    Field Support Engineer Up to £43,000 DOE + Bonus + Car Allowance + Training + Progression + Company Benefits + Flexible working hours Do you have experience in reliability, asset management and/or condition monitoring within the manufacturing sector role looking to move into that within an industry leading company where you will be provided with full...

  • Learning Support Practitioner

    2 weeks ago

    Middlesbrough, United Kingdom Askham Bryan College Full time

    **Learning Support Practitioner - Full Time** **22.2 hours per week - Term Time Only (35 weeks)** **Salary: £18,396-£18,896 per annum pro rata** **York** Askham Bryan College is a specialist land-based college based across the North of England with centres in York, Middlesbrough, Saltaire, Wakefield and Newcastle. We offer a wide-ranging curriculum to...