Assistant Manager

1 month ago


Harlow, United Kingdom South East Full time

Are
you dynamic, enthusiastic, and driven? Join us as an Assistant Manager to keep
things running smoothly and fun, deliver awesome customer service, and help our
business thrive

We
have something fun for all the family to do, regardless of age. Our centres are
fantastic places to visit, and even better places to work in. Why not come and
help us entertain?

We
love to entertain—it's in our DNA Beyond bowling, we offer Houdini’s Escape
Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables,
licensed bars with cocktails, and a fabulous food menu.


The Role

As
an Assistant Manager at Tenpin, you will ensure our customers have a fantastic
experience. You will be driven, passionate, and able to create a fun
environment for both customers and the team. You will be:

  • Managing
    daily operations and fostering a customer service-focused culture.
  • Leading
    by example, ensuring effective team collaboration and support.
  • Acting
    as Deputy Manager when needed and pursuing development to grow into that role.
  • Helping
    achieve budgets, targets, and KPIs across various departments.
  • Ensuring
    adherence to all policies, procedures, controls, and compliance.


Skills You Need

At
least 1 year of management experience, ideally in leisure, hospitality, or
retail industry

  • Passionate
    about exceptional customer service
  • Experienced
    in leading and developing large teams
  • Determined,
    enthusiastic, and patient
  • Ambitious
    and eager to progress

 

Our Fantastic Benefits

  • Industry-leading
    bonus scheme
  • 33
    days holiday (including Bank Holidays)
  • Enhanced
    Maternity, Paternity, Adoption leave
  • Tenpin
    Treats – Retailer discounts, Smart Tech and Best Doctors
  • Free
    Bowling for family & friends
  • Free
    Food (when working 6+ hours)
  • Medicash
  • Employee
    Assistance Programme
  • Free
    counselling
  • Life
    assurance (4x annual salary)
  • Birthday
    off
  • Long
    Service Awards

 

Career Development

Looking
for career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.

 

What Happens Next?

Ready
to grow your career with us? Click apply and complete our quick 2-minute
application.


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