Product Manager

4 weeks ago

Brighton, United Kingdom Tillo Full time
DescriptionJoin Tillo as a Product Manager and lead the charge in innovation
We're looking for a seasoned Product Manager with deep experience in B2B/B2C e-commerce sites, consumer payments and fraud prevention techniques to lead the strategy, development, go-to-market and roadmap for our flagship StoreFront product line that drives the acquisition of new buyers and our global expansion, especially in the USA.

We continuously seek to refine and enhance our products to ensure we deliver the best possible experience to our customers and their end users, as the Product Manager for Storefront you’ll work in collaboration with a Technical squad to drive improvements to the product as we continue to grow. 
Why Tillo?You’ll be part of a world-class team dedicated to putting smiles on faces around the globe As the UK’s market leader, we’re expanding into Europe, Australia, India, and the US, and we want you to help us shape our journey
If successful, you will
  • Work closely with customers to gain deep insights, understanding their needs to influence the improvement of the product
  • Use data analysis to inform and guide decision making
  • Define success metrics and lead on how best to track them
  • Perform competitor analysis using the results to inform the product strategy
  • Contribute to the product roadmap, engaging with stakeholders and the wider team
  • Define complex problems/stories and articulate them to the development and design teams
  • Contribute to QA testing
  • Collaborate with Marketing on product releases

About you
  • You've got strong experience building e-commerce websites ideally for B2C or B2B2C segments including white-label, embedded journeys or mobile offerings
  • You're knowledgable in the world of of B2C consumer payments solutions such as pay-by-card (e.g. via Stripe), pay-by-bank (i.e. UK open banking), account-to-account payments (e.g. ACH or FedNow in the US), and others (e.g. PayPal, Venmo)
  • You're familiar with fraud detection, prevention and remediation techniques (e.g. AML, fraud, transaction monitoring and screening) to support consumer payments.
  • You have led a cross-functional product and engineering team responsible for strategy, discovery and delivery with a blend of onshore and near-shore staff including 3rd parties.
  • You're comfortable working closely with commercial teams to support winning new business, identifying the right customers and markets and customer interviews and research.

BenefitsWe offer all our employees trust and empower our team to work with flexibility and autonomy. We’re a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic office in Hove, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:
  • 26 days annual leave plus Bank Holidays
  • Annual Bonus Scheme
  • Designated Shares Options for all employees
  • Private healthcare
  • Enhanced Family Leave Policy
  • Quarterly staff engagement surveys - to listen and act on the employee voice.
  • Regular employee wellbeing activities, including company lunches and away days where we do everything from helping local charities to traditional team building activities
  • Retail discounts
  • Raising money for a charity outside of work? We’ll match your donation with our charitable matching contribution
  • Well stocked drinks fridge and snack cupboards
  • Cycle to work scheme
Tillo was founded in 2016. From the start, our goal was to set a new global standard for rewards and incentives, and we're proud to have achieved just that. Our rich network encompasses 2,000+ of the world's best-loved brands, and we're just getting started

We operate in 37 countries and 25 currencies and have processed over $3.7bn worth of digital gift cards through our robust platform. We have offices in the UK and the US, and our team has surpassed 100+ employees and counting. 

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