Bank MFT

Job summary

To provide a Portering Service to the Acute Hospital site of Musgrove Park Hospital, following all Health and Safety guidelines and the Trusts core values.

Main duties of the job

Main role is a Portering service. This includes moving patients and equipment around the Hospital site using appropriate equipment as required. This includes close patient and visitor contact for the entire shift. This includes taking deceased patients to the Mortuary. The shifts are hours long and include a full 24/7 pattern, weekends and nights.

About us

As an organisation, Somerset NHS Foundation Trust offers employees a wide range of benefits including flexible working, NHS pension scheme, generous annual leave allowance and a commitment to career will be eligible for our Blue Light Card and a wide range of NHS exclusive shopping & leisure are proud of our skilled, diverse workforce and as an inclusive employer we welcome applications from all backgrounds.Working in Somerset enables you to enjoy the idyllic countryside, areas of outstanding beauty and stunning coastlines whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.Somerset offers the countryside and the cosmopolitan -- there is truly something for everyone

Job description

Job responsibilities

Cleaning

Immediate response to any calls of spillages on flooring, to make safe in the event of no Cleaning Response Team.

Assist the cleaning staff during any emergency or part of a contingency plan, such as a major accident or incident.

Housekeeping

Ensure all public areas of the hospital are clear of equipment, rubbish, linen and other materials by liaising with wards and departments and with the Distribution Team Leader.

Train as a Fire warden, this will involve evacuation procedures. The role will also involve the safe shut of fire alarms to allow steam cleaning to take place.

Carryout energy usage monitoring in the course of your duties, turn off lights, close windows, turn off taps, etc.

Report poor examples of energy management to Estates.

Work with the distribution team to ensure all areas are kept clear of equipment/discarded items.

Wayfinding

To act as the first line of contact for visitors and patients when entering the hospital when required via the use of help points. This requires excellent presentation skills and personal tidiness.

To assist the public/visitors who enter the Hospital who may require assistance in finding wards/relatives etc, this may involve the post holder finding a wheelchair and using it to assist the person to find a Ward or Department.

Work with Clinical teams in the event that visitors or patients are found in a distressed or confused state.

Liaise and work alongside the Trusts volunteer teams

Fire Warden duties

To attend specific training events in addition to mandatory training.

To correct poor housekeeping of hospital streets and fire escapes.

Respond to fire activations and liaise with the clinical site teams, Estates and The Trusts Fire Officer.

To assist in evacuation process if required.

Helipad Duties

On being called by the Team Leader or in their absence Senior MFT, the Post Holder must attend at the Helipad, where the SOP must be adhered to, to allow the safe landing/Take-off of the Helicopter, and the safety of the public/visitors and staff.

Each member of the team will have a role to play in this, and given an area to stand, to either, direct traffic, or direct and assist the public.

All PPE, as per SOP, must be worn when partaking in the arrival/dispatch of Helicopters.

Maintenance Duties

Assist in carrying out routine minor maintenance duties such as:

Provision of signage in the event of lift breakdown or the failure of other facilities, public toilets.

To assist the public if the lifts are broken down, to enable them to access other floors safely.

Inspect plant rooms to ensure they are properly locked

Report any maintenance defects to Estates. To provide a service to Estates related problems such as broken nurse call bells, blocked toilets and sinks. The post holder will be able to deal with these problems, and be able to contact on call engineers for anything that may require a skilled operative such as a lift engineer, or electrician. Jobs will be allocated from Estates helpdesk via PDA.

Make safe flooring in the event of flooding, ensure signage and barriers are available

As part of the Trusts Winter Plan, the Post holder will be part of the snow/ice clearing team. This includes use of grit spreading equipment on pre agreed walkways.

Portering

To work with other portering staff when the need arises this will include:

Movement of furniture

Ad hoc out of hours Linen deliveries and collection of used linen.

Blood collection and delivery in the absence of the PCP and out of hours.

Search for missing patients

Response to major incidents

Transporting patients/ visitors by bed/stretcher or chair to all wards and departments, for some of the shift, involving occasional necessity to push and manoeuvre critically ill patients on beds, at running pace, through busy and congested corridors.

Removal of deceased patients from the wards to the mortuary, daily using mortuary concealment trolley. Sliding patient from bed to trolley, push trolley to mortuary and slide patient from trolley into cadaver fridge.

Assisting Nursing staff with viewing of the deceased by removing cadaver from fridge and placing on viewing trolley, push into chapel of rest and return to fridge after viewing -- weekly.

Taking deceased infants/babies from the Mortuary to the Hospital Chapel for Private Services.

Replacing portable medical gas cylinders as required.

Miscellaneous

Attend mandatory training updates.

Attendance at team brief sessions with the MFT Team Leader.

Ensure that all uniform provided is clean and well presented at all times, and that appropriate personal protective equipment is worn as required.

Assist the Team Leader in the training and induction of all new staff, by working alongside new staff for up to two weeks, or as necessary.

Respond to bleep and mobile telephone as and when required.

Ensure all incidents and accidents are reported in line with Trust Policy, and reported as soon as practicable to the MFT Team Leader.

External and Internal Contacts

Patients and visitors verbally either face to face or telephone.

All staff and contractors both verbally and via telephone and electronically

Some contact with the local police officer (PCSO).

Clinical Site team to report and respond to ad-hoc tasks, although these must be processed through the Facilities Admin Hub.

Working Environment

Possible exposure to aggression from visitors and or patients coming into and leaving the hospital

Exposure to distressed patients and visitors

The majority of working day will be spent standing and walking the site.

Potential exposure to fire situations

Exposure to extreme smells whilst carrying out work including blocked drains, decomposed bodies, vomit.

Exposure to highly distressing sights including RTA/Accident victims, suicide victims, Mortuary sights.

Extreme inclement weather including working outside to salt frozen paths and clear drains in cases of heavy rain.

Person Specification

Qualifications

Essential

Applicants must hold a current full EU driving license.

Desirable

Health and safety training.

Experience

Essential

Working in a customer service environment.

Desirable

Hospital based work.

Additional Criteria

Essential

The applicant must be able to walk long distances.

---