Concierge

The role of Concierge will include: Being a first point of call to receive and direct all customer queries Developing good relationships with customers, helping them develop life skills Handling occasional emergency/challenging situations Going above and beyond to ensure an excellent service is provided to our customers Occasionally organising and running social activities Some health and safety responsibilities e.g. fire safety checks Ensuring the security of the service is maintained Writing and updating customer notes

Skills and experiences:

Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse Previous experience working under challenging circumstances Good communication skills Ability to use IT systems confidently

Are you ready to be your best?

Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata A pension scheme with employer contributions A variety of online discounts and rewards from major retailers Health and well-being plans Life assurance Family friendly arrangements, including opportunities for flexible working Tax efficient savings through our Cycle to Work scheme A wide range of learning and development opportunities The full time equivalent for this role is 37.5 hours

Job Reference: 217610

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