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Food & Beverage Attendant - Nipa Restaurant

3 months ago

London, United Kingdom Royal Lancaster London Full time

Join the team that Always Cares

Are you
the type of person that gets out of bed on the right side every day? If so, we
would like you to come and join us as a Food & Beverage Attendant at the Royal
Lancaster London, where we encourage your personal development and growth. We are located
next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater
and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Food & Beverage Attendant are:

Salary: £24,200 + service charge

  • Pension scheme with company contributions
  • 50% discount in all our restaurants and Spa’s across our properties
  • Team member and Friends & Family rates across our properties
  • Extensive discounts on our benefits platform
  • Access to private medical insurance
  • Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be
  • Interest free season ticket loan
  • Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
  • Bike to work scheme
  • Recommend a Friend incentive
  • Complimentary laundry
  • Free meals on duty
  • Opportunity to join our taskforces to contribute to the business focuses, community and environment
  • Employee recognition schemes and Social Committee events including gala dinners and much more

 

We are currently looking for a
passionate Food
& Beverage Attendant, to join our Food and Beverage department on a permanent basis, with an immediate start to join us in consistently
delivering memorable moments and five star service to our guests and each
other. It is important to us that everyone in the team brings positive energy
to support our happy and fun environment, as we strive to build a community of
diverse backgrounds and life experiences, where we care about careers and not just jobs.


As a Food & Beverage Attendant, your main duties and expectations
for the role will include:

·        
Welcomes guests as they enter the outlets (the
“arrival experience”) with a smile and a clear Good morning/evening/afternoon.

·        
Escorts guests to the table, presents menu,
shows buffet, describes specials, and beverage list, and uses available
knowledge to exceed guests’ expectations.

·        
Ensures every guest receives exceptional
service of food & beverage according to the company policy, SOPs and AA and
LQA standards from him/herself as well as other colleagues.

·        
Assists in opening and procedures in the
outlets.

·        
Assists with clearing, re-setting tables,
taking orders, serving food and drinks, polishing, equipment, and maintaining
the buffet, following departmental standards.

 You will be required to work 40 hours per week, on a shift rota.

 

We are …

·        
Best
Employer for 2021 at Springboard’s Excellence Awards

·        
One of
the happiest hotels in London

·        
Earth
Check Silver Certified 2023

·        
2
rosettes

·        
Hoteliers’
Charter Approved

·        
Preferred
Hotels & Resorts member

We are more concerned with what’s in
the glass, not whether its’ half full or empty, so if you feel this Food & Beverage Attendant role is
for you, come and pour some happiness into yours by joining our award winning
family today



All applicants must be legally
eligible to work in the UK