Crew Leader

4 weeks ago


Manchester, United Kingdom Moxy Manchester City Hotel Full time

Moxy Manchester City



KE
Hotels have brought Marriott's newest hotel brand to Manchester, transforming a
former hat factory in the city's vibrant Spinningfields district. Moxy is
designed to capture the rapidly emerging next-generation traveller combining
stylish design, approachable service, latest technology and an affordable
price.



 



Job
Profile:



We’re
looking for adaptable problem solver who takes initiative to ensure guests have
a great experience & can manage a team in a fast-paced service role, all
while bringing the Moxy brand to life creating a fun & relaxed environment
that makes guests (& their dogs) feel at home.



 



Main
Roles & Responsibilities




  • Managing the day-to-day operation of the hotel &
    bar
  • Customer service, guest relations & creating
    positive guest experiences
  • Building a team that delivers guests great service
    & embrace the Moxy style
  • Managing & driving a successful bar that is central
    to the hotel operation
  • Manage hotel room inventory, payments, orders &
    accounts
  • Promote & support the Moxy brand
  • Follow all food safety, licensing and health &
    safety policies to work safely


Useful
Experience




  • Must have management experience within the service
    industry

  • Must have experience of team management
  • Knowledge of a property management system such as Opera
  • Knowledge of Point of sales systems such as Micros
  • Knowledge of Food Safety & Licensing laws
  • Personal experience of travel & travel industry


 



MORE
INFORMATION



KE
Hotels are a small, independent hotel owner and operator with four properties
in the UK. Our focus is on high quality, mixed-use services and excellent
levels of customer satisfaction.



           



MOXY
Hotels is Marriott's youngest brand, which opened the first hotel in Milan,
Italy, September 2014. MOXY hotels are designed to capture the rapidly emerging
next-generation traveller. The brand combines contemporary, stylish design,
approachable service, latest technology and, most importantly, an affordable
price. It's the new way of travelling



 



Marriott International Inc. is offering the most powerful
portfolio in the industry, 30 brands and 8,000+ properties across 131 countries
and territories give people more ways to connect, experience and expand their
world. Founded by J. Willard and Alice Marriott, and guided by family
leadership since 1927, their principles remain embedded in the company’s
culture and in everything we do today. The company is headquartered outside of
Washington, D.C. in Bethesda, Maryland.


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