Implementation Consultant

1 month ago


Leeds, United Kingdom IRIS Software Group Full time

Every by IRIS are seeking an Implementation Consultant to join their team. You will be reporting to the Implementation Team Manager and the main focus of the role will be to support new and existing customers with the onboarding, training and engagement of Every’s products and services.

You will be an integral member of the business working within the Professional Services Department, ensuring that customers have a fantastic experience as they start their Every journey. Your role ultimately helps to ensure that Every’s customer retention is high by delivering a first-class experience within their first 30 days of implementing the system.

Responsibilities 

Responsible for setting customer expectations, managing customer timescales by guiding customers remotely through their implementation and roll out of Every products and services Building excellent working relationships with customers to help increase product engagement Managing multiple product roll outs at once to the same high standard throughout all interactions Providing excellent levels of customer service and online guidance to multiple audiences Working continuously on a project task until completion or referral to another department Ensuring any referrals are passed to relevant departments in a timely manner  Working with the Professional Services team and wider company teams to continually improve processes and identify process improvement opportunities Work closely with Customer Support team to ensure any technical issues are resolved To conduct basic online training sessions to customers Support customers with configuration of their software

Knowledge and Experience 

The ability to deliver relevant, engaging onboarding services to multiple audiences Project Management/Customer facing background essential  Excellent IT skills, with the specific ability to quickly learn bespoke online systems with an eye for data Intermediate excel skills Comfortable and confident communicating over the telephone, face to face and via online channels Ability to juggle multiple tasks and work under pressure Results focused with a capability to meet deadlines Have a desire to learn and progress by sharing knowledge, experience and best practice across teams and work collaboratively at all times. Passionate and enthusiastic about delivering outstanding customer service

Please note:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.



  • Leeds, United Kingdom Net-Worx (2001) Limited Full time

    Implementation ConsultantLeeds£Competitive plus Bonus and BenefitsEvery by IRIS are seeking an Implementation Consultant to join their team. You will be reporting to the Implementation Team Manager and the main focus of the role will be to support new and existing customers with the onboarding, training and engagement of Everys products and services.You...


  • Leeds, United Kingdom Brio Digital Full time

    Implementation Specialist NHS Experience is essential** Brio digital are currently supporting a HealthTech consultancy who are looking for an Implementation Specialist to drive the adoption and expand the use of the latest features and functionality of the products and technology. As the Subject Matter Expert (SME) for Product Adoption, you will oversee...


  • Leeds, United Kingdom IRIS Full time

    Every by IRIS are seeking an Implementation Consultant to join their team. You will be reporting to the Implementation Team Manager and the main focus of the role will be to support new and existing customers with the onboarding, training and engagement of Every’s products and services.You will be an integral member of the business working within the...


  • Leeds, United Kingdom Brio Digital Full time

    Role; Implementation Specialist Location; On-site in Leeds 2x/week Duration; 9 Months Rate; £500/day Inside Ir35**NHS Experience is essential** Job Overview: Brio digital are currently supporting a HealthTech consultancy who are looking for an Implementation Specialist to drive the adoption and expand the use of the latest features and functionality of...


  • Leeds, United Kingdom Brio Digital Full time

    Role; Implementation SpecialistLocation; On-site in Leeds 2x/weekDuration; 9 MonthsRate; £500/day Inside Ir35**NHS Experience is essential** Job Overview:Brio digital are currently supporting a HealthTech consultancy who are looking for an Implementation Specialist to drive the adoption and expand the use of the latest features and functionality of the...


  • Leeds, United Kingdom Bramwith Consulting Full time

    Exciting Opportunity for Procurement Consultants from Consultants to Senior Consultant level at a Leading FTSE100 Consultancy! Are you ready to kickstart your career in procurement consulting with a globally renowned FTSE100 firm? Join my client as a Procurement Consultant and embark on a journey of growth and development in the dynamic world of procurement...

  • Business Consultant

    1 month ago


    Leeds, United Kingdom AXEL LIMITED Full time

    As a Business Consultant, you will play a crucial role in helping businesses improve their operations, increase efficiency, and achieve their goals. Your expertise in business analysis will be instrumental in identifying opportunities for growth and implementing effective strategies. **Responsibilities**: - Conduct business analysis to identify areas for...

  • D365 Consultant

    6 days ago


    Leeds, United Kingdom Futures Manufacturing Full time

    Do you have over two years experience working with D365 F&O? Are you confident you can take the lead on a new D365 implementation project? This could be the role for you! Our client is a well-established manufacturer of based in Leeds. They are moving to a new Enterprise Resource Planning (ERP) system based on Microsoft Dynamics 365 for their factories and...


  • Leeds, United Kingdom Time Sourcing Full time

    Workday Security ConsultantAre you a Workday UK Security professional with a passion for consulting? We would love to hear from you!Our client who is a leading advisory has multiple in-flight programmes and a rich pipeline of upcoming work. We are expanding the pyramid at Senior Consultant level currently. Join the team and be part of an exciting...

  • M365 Mdm Consultant

    6 days ago


    Leeds, United Kingdom Certus Sales Recruitment Full time

    **M365 MDM Consultant** **Remote - Yorkshire/Northeast/UK** **60-70k Package + Great Benefits** Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last 2 years. To meet expectations, they now have...


  • Leeds, United Kingdom MECS Communications Ltd Full time €60,000 - €70,000

    Network Solutions Consultant Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core...

  • Reward Equity

    3 days ago


    Leeds, United Kingdom JAM Recruitment Full time

    Reward Equity & Incentives Consultant / Senior ConsultantJob Type: PermanentLocation: Remote Role (UK Wide)The successful candidate will be responsible for advising business leaders regarding reward equity/bonus policy development and implementation, process design and documentation, and payroll compliance particularly for internationally mobile...


  • Leeds, United Kingdom Brightwork Ltd Full time

    BaxMed - Quality Management Systems Consultant Led by Stuart Baxter, a seasoned professional with a distinguished career in Regulatory Affairs, BaxMed Regulatory Ltd is an exciting early-stage organisation formed to provide Regulatory and Quality Compliance Services for the global Medical Device / healthcare sector. With a core ethos and commitment to...

  • Senior Consultant

    7 days ago


    Leeds, United Kingdom mecs communications Full time

    Type: Permanent Network Solutions Consultant Network Solutions Consultant Location: Hybrid working and Leeds area Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of networking services...


  • Leeds, United Kingdom Bramwith Consulting Full time

    Location: Leeds (Hybrid: 1-2 days in the office) This fast-growing construction consultancy is responsible for some of the largest construction and engineering projects around the world. Their reputation for procurement excellence has facilitated steady and consistent growth and they are now looking to expand their team, taking on multiple procurement...


  • Leeds, United Kingdom MECS Communications Ltd Full time

    Network Solutions Consultant Location: Hybrid working and Leeds areaSalary:- £60-70k + BensEnvironment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, DatacentreOur client, a leading provider of networking services is looking for an experienced...

  • Lead Data

    4 weeks ago


    Leeds, United Kingdom Blue Pelican Full time

    **Lead Data & Analytics Consultant Microsoft Business Intelligence SQL Server, SSIS, SSRS, SSAS, Power BI** **£72,000 - £85,000 p/a + Bonus + Benefits** Are you ready to take your Data Analytics and Business Intelligence career to the next level? This dynamic consulting team have a superb opportunity to join the team as a Lead Data & Analytics Consultant...

  • D365 ERP Consultant

    1 month ago


    Leeds, United Kingdom Calsoft Systems Full time

    Calsoft Systems is seeking talented and motivated candidates who are passionate about business and technology. We are currently accepting applications for ERP Consultant for our offices in England/UK.Implements and maintains Enterprise Recourse Planning (ERP) systems. Customizes and configures workflow to allow the integration of systems. Tests ERP Functions...


  • Leeds, United Kingdom mecs communications Full time

    Type: Permanent Network Solutions Consultant Network Solutions Consultant Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of...

  • Principal Consultant

    1 month ago


    Leeds, United Kingdom The Data Shed Full time

    We are a collective of techies that have a deep understanding of data and how best to build data centric and data connected solutions for our customers. Known to us as ‘Shedders’, the people that make up our team are a curious and supportive bunch. We provide both technical and non-technical roles and strive to develop people in areas they’re...