Le Labo

2 weeks ago

London, United Kingdom Le Labo Full time
Le Labo - Counter Manager - Harvey Nichols - 37.5 Hours

Counter Manager

Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented perfumers and uses only the highest quality raw ingredients.

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Fragrance Specialists to achieve sales, customer service and operational targets. If you enjoy having total accountability for managing an agile business plan and recruiting & retaining customers through superior customer relationship management & strategic targeting, then this could be the perfect role for you.

Our stores are designed as an entertainment park for the nose, where people can take the time to smell and touch raw ingredients to trigger their emotions. As Counter Manager, you will bring this in-store experience to life through your flair for business planning and leadership of a high performing team.

You will also be accountable for the smooth running of the counter and ensure all your team are aligned in the Brand vision. The Counter Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

Compensation and Benefits

  • Competitive industry salary.
  • Commission scheme eligibility.
  • Annual Leave & Family Leave.
  • Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
  • Benefits platform with exclusive discounts and offers.
  • Work Life Connections – Employee Assistance Programme.
  • Extensive Training & development offering.

I,D&E STATEMENT

The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.


Qualifications

  • About you

    You will have:

  • Proven retail management/assistant retail management experience preferably within Beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading, coaching and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • A proficient skill level using Microsoft Office applications.
  • Proof of right to live and work in the country.

Job: Retail - Store
Primary Location: GB-ENG-London
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2415130

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

  • Fragrance Consultant Opportunity at Le Labo

    1 week ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo Fragrance SpecialistA competitive salary of £45,000 - £50,000 per annum, plus commission scheme eligibility, annual leave and family leave, product discount/staff product concession monthly credit spend allowance, mental health wellbeing initiatives, benefits platform with exclusive discounts and offers, work life connections – employee...

  • Le Labo Retail Store Assistant

    4 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo Retail Store Assistant Job OpportunityJob Summary We seek a highly motivated and detail-oriented Retail Store Assistant to join our dynamic team at Le Labo in Soho. As a key member of our store operations, you will play a vital role in ensuring seamless customer experiences and achieving sales targets. This is an excellent opportunity for someone who...

  • Le Labo

    1 week ago

    London, United Kingdom Le Labo Part time

    Le Labo - Fragrance Specialist - Selfridges - 22.5 HoursFragrance Specialist Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented...

  • Le Labo

    6 months ago

    London, United Kingdom Le Labo Full time

    Le Labo - Fragrance Specialist - Selfridges - 37.5 HoursFragrance Specialist Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented...

  • Le Labo

    3 weeks ago

    London, United Kingdom Le Labo Part time

    Le Labo - Fragrance Specialist - Harrods - 22.5 HoursFragrance Specialist Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented perfumers...

  • Le Labo

    6 months ago

    London, United Kingdom Le Labo Full time

    Le Labo - Fragrance Specialist - Harrods - 37.5 HoursFragrance Specialist Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented perfumers...

  • Le Labo

    3 months ago

    London, United Kingdom Le Labo Part time

    Le Labo - Fragrance Specialist - John Lewis - 30 HoursFragrance Specialist Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented perfumers...

  • Le Labo

    2 weeks ago

    London, United Kingdom Le Labo Part time

    Le Labo - Fragrance Specialist - John Lewis - 22.5 HoursFragrance Specialist Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented...

  • Le Labo

    2 weeks ago

    London, United Kingdom Le Labo Full time

    Le Labo - Counter Manager - LL FSS - 37.5 HoursCounter Manager Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented perfumers and uses...

  • Le Labo

    3 months ago

    London, United Kingdom Le Labo Full time

    Le Labo - Store Manager - Battersea Power Station - 37.5 HoursCounter Manager Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented...

  • Le Labo

    6 months ago

    London, United Kingdom Le Labo Full time

    Fragrance Specialist If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. Whether this is your first break into retail, or you have experience which you want to build upon, we have a space for you. As one of our skilled Fragrance Specialists, you will use...

  • Fragrance Connoisseur

    4 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo - Fragrance Specialist - Opportunity OverviewUnlock Your PotentialAt Le Labo, we're passionate about creating unique and personalized fragrance experiences. As a Fragrance Specialist, you'll be an integral part of our retail team, helping customers discover their perfect scent. If you're a self-motivated individual with a passion for fragrance, we...

  • Store Team Lead

    5 days ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo - Key Holder - Estimated Salary: £24,000-£28,000 per annumAbout the Role:We are seeking a highly motivated and customer-focused Key Holder to join our team at Le Labo in Islington. As a Key Holder, you will play a vital role in supporting the management team in the daily running of the store, ensuring exceptional customer service, and driving...

  • Store Operations Assistant

    2 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo - Key Holder - LL Soho - 30 HoursJob DescriptionA Key Holder at Le Labo is a crucial member of our retail team, supporting our management team in the daily running of the store.Key Responsibilities:Opening and closing the store, ensuring a seamless customer experience.Supporting the management team with daily operations, including visual...

  • Le Labo

    3 months ago

    London, United Kingdom Le Labo Part time

    Le Labo - Key Holder - Notting Hill - 15 HoursPosition Summary: We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to...

  • Fragrance Consultant

    2 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    About Le LaboFounded in 2006, Le Labo is a leading perfume house known for its unique, handmade fragrances. We're dedicated to providing exceptional customer experiences through personalized consultations and in-store events.Your RoleAs a Fragrance Specialist, you'll be part of a high-performing team that delivers outstanding results in visual merchandising...

  • Fragrance Connoisseur

    3 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo - Fragrance SpecialistAbout the RoleWe are seeking a talented Fragrance Specialist to join our team at Le Labo. As a Fragrance Specialist, you will be responsible for providing exceptional customer service and creating personalized in-store experiences for our clients.Key ResponsibilitiesBuild relationships with customers to understand their...

  • Fragrance Expert

    4 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo - Fragrance Specialist - SelfridgesFragrance SpecialistAt Le Labo, we're seeking a talented Fragrance Specialist to join our team at Selfridges. As a Fragrance Specialist, you will be responsible for providing exceptional customer service and creating personalized fragrance experiences for our clients.Our ideal candidate will have a passion for...

  • Sales and Team Leadership Specialist

    1 week ago

    London, Greater London, United Kingdom Le Labo Full time

    Le Labo - Sales and Team Leadership OpportunitySales and Team Leadership SpecialistWe are seeking a highly skilled sales professional to lead our team of Fragrance Specialists at Le Labo. As a Counter Manager, you will be responsible for driving sales, customer service, and operational excellence in our stores.The ideal candidate will have experience in...

  • Key Holder Assistant

    4 weeks ago

    London, Greater London, United Kingdom Le Labo Full time

    Key Holder Job DescriptionLe Labo is seeking a Key Holder to support the management team in the daily running of our Soho store. As a Key Holder, you will be responsible for opening and closing the store, managing operations, and driving sales through exceptional customer service.Key ResponsibilitiesHold keys for the store and be responsible for the store...