Medical Support Secretary
3 weeks ago
Job overview
To support the medical secretary's in providing a comprehensive administrative service to the medical teams with Wigan SCMHT.
You will be a well organised and experienced secretary with knowledge of medical terminology. You will ensure all consultants and clinicians within your role are organised and equipped to fulfil their responsibilities. Duties will include minuting of MDT, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, along with coordinating clinical activities for all SCMHT.
Main duties of the job
Undertake audio/clerical duties for your consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact. Liaise with General Practitioner’s regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation. Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients’ work/care programming activity.Please see full job description attached
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users
Detailed job description and main responsibilities
Full details of role and responsibility can be found in the attached job description and person specification.
Staff benefits
Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme
Person specification
Education/Qualification
Essential criteria
Relevant level 3 competency-based qualification (such as RSA or NVQ), demonstrable previous office experience or equal demonstrative experience.
Desirable criteria
•IT related qualification.
Experience
Essential criteria
•Use of VDU. •Working in a confidential environment •Use of office equipment. •Typing
Desirable criteria
•Medical terminology. •Contact with patients / service users. •Audio typing.
Skills and abilities
Essential criteria
•Effective time management skills. •The ability to prioritise tasks. •An excellent telephone manner. •Outstanding communication skills. •Appropriate keyboard skills. •The ability to navigate IT systems, inc. Excel, Work and PowerPoint.
Desirable criteria
Patient administration background •Knowledge of the Paris system. •Advanced keyboard skills.Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Sponsorship will be offered for eligible roles that meet the salary requirements. Please review guidance from the UK Government . Please note, most health and care jobs must have a salary of at least £23,300, and other eligible jobs may require have a salary of £38,700 or higher, depending on your individual circumstances.
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
We will consider relevant experience outside the NHS to calculate your salary on appointment.
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