Divisional Administrative Co-ordinator

3 weeks ago


London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

Job summary

The Surgical, Women's and Neonatal Services (SWNS) division at Homerton Healthcare NHS Foundation Trust are looking for an engaged and highly organised individual with excellent communication skills to join a busy team on a fixed term contract (from start date until 01-August-2025).

The successful candidate will be responsible for day-to-day administrative tasks and support of the service and assistant service managers.

This will involve working closely with the service management team to gain understanding medical rota coordination, cancer pathways and highly specialist services, across teh division. This role would be an excellent stepping stone toward an assistant service management role.

The Divisional Administrative Co-ordinator will use their own initiative to plan time effectively and prioritise all incoming work daily, including responding quickly, appropriately and communicating clearly in relation to urgent/important and unpredictable issues ensuring a high-quality administrative service. They will need to escalate to the service management team appropriately as required.

Main duties of the job

The post holder will:

Help ensure clinics are booked correctly for the number of doctors that are available. Provide scheduling support to the service managers in the management of clinical activity. Deal with RTT patient escalations as requested by the service managers. Help with non RTT patient management. Help provide management information on the utilisation of clinics. Support service managers with general day to day service requirements.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education/Qualifications

Essential

Educated to A' level and/or NVQ Level 4 in relevant qualification or equivalent experience

Desirable

Educated to degree level

Skills/Abilities

Essential

High level of computer literacy with good command of Microsoft office programmes (Word, Excel, PowerPoint) Excellent and effective written and verbal communication skills Good administration and organisational skills Ability to prioritise own workload and use own initiative Excellent telephone manner Able to work as part of a team Able to work as a team member to the wider organisation and with staff member of all levels and clinical and non-clinical backgrounds Ability to work under pressure and to strict deadlines

Desirable

Understanding of using EPR Cerner patient administration system

Experience

Essential

General secretarial and/or administration experience Office/project management duties

Desirable

Experience in dealing with medical staffing

Knowledge

Essential

Understanding of confidentiality Awareness of HR rules Understanding of rota management

Desirable

Familiarity with training and non-training doctors' grades

Other Requirements

Essential

Demonstrates an understanding of Trust Values Flexible approach to work

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