Group Soft Services Manager
1 month ago
Group Soft Services Manager
Up to 46,000 per annum
Predominantly Monday to Friday but service checks and employee engagement will be required across all shift patterns.
We are looking for an experienced Group Soft Services Manager to join our team to cover 3 sites within the contract in Oldham, Glossop and Manchester where experience in directly managing Catering, Security and Cleaning services is essential. Integrated facilities management services with a purpose.
We're here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our 'people and planet first' approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
Key Responsibilities include but not limited to:
- To manage the provision of services across the contract and to have overall to have responsibility for the delivery of services provided.
- Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.
- To develop and lead a team within the group contract ensuring exceptional service to our clients and to manage the employee life cycle.
- To have a full knowledge of all areas of work to be covered in the course of duty in accordance with contractual Service Level Agreements (SLA) and Key Performance Indicators (KPI's)
- Ensuring 100% statutory compliance is maintained at all times
- To manage safely all daily activities and adhere to the authority to work process
- To adhere to all company and client dictated local procedures, policies and instructions
- A minimum of 2 years multi-site management experience within a Facilities Management business required.
- Experience of Soft Facilities Management inc. Catering, Cleaning and Security essential
- Experience in water provision ideal.
- SIA Licence holder desirable or able to qualify.
- IOSH desirable.
- Experience in a blue collar environment desirable.
- Demonstrable financial acumen applicable for the role requirements in managing a P&L
- Valid driving license and access to a vehicle
- Financial wellbeing programme and preferred rates on salary finance products
- Aviva Digicare - Free annual healthcare check
- Medicash - Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
- Pension scheme and Life Assurance
- Employee Assistance Programme
- Holiday purchase scheme
- Sharebuy Scheme
- Recognition awards including Be a Star peer recognition and Long Service Awards
- Employee networks created and led by employees for employees
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment, Health & Wellbeing and Travel discounts
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Vodaphone discounts
- On-going training & development and career pathways
Your workplace, but better.
Whether you're a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus - to deliver great service and a seamless experience for our clients. In return, we'll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potentialCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength
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