Customer Success Manager
Found in: Talent UK C2 - 2 weeks ago
Our Company:
At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting edge marketing challenges with technology, and advance your career, this is the place for you.
Impact is the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all types of partnerships. Impact’s Partnership CloudTM provides automation for the full partnership life cycle; confident decision making and optimization through measurement and attribution; and protection from fraud. Impact drives revenue growth for global enterprises such as Cabela’s, Fanatics, Getty Images, Lenovo, Levi’s, Techstyle and Ticketmaster. Founded in Santa Barbara, CA in 2008, Impact has grown to over 1000 employees and ten offices across the United States, Europe and Asia.
Your Role at Impact:
As a Customer Success Manager, you will be an incredible product expert This involves honing and growing customer relationships with buyers utilizing our software suite to build stronger & more successful marketing campaigns.
Portraying good business sense, a solid understanding of the digital ecosystem and being a critical thinker will have you shining and growing every day at Impact.
What You'll Do:
Delivering world-class support to our top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts. Dedicated duties include account monitoring, regular check ins and relationship building. Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
What You Have:
2+ years experience in customer success/account management in the partnership/affiliate marketing sector In-depth understanding of the influencer marketing’s ecosystem Bachelor's Degree in Business, Marketing or related field Consistent track record of providing stellar support to customers. Solid understanding of the digital marketing ecosystem Healthy dose of initiative and the ability to remain flexible Detail-oriented and able to efficiently prioritize tasks Be a critical thinker and an inventive problem-solver Professional interpersonal skills Enthusiastic teammate Phenomenal conflict resolution skills Excellent time management skills
Benefits/Perks:
Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both Weekly team lunches and global company updates and other opportunities for collaboration and connection outside of stated job descriptions Flexible remote working policy Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives 6 months paid parental leave Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry-
Customer Success Specialist
7 days ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...
-
Customer Success Manager
2 days ago
London, United Kingdom ReCulture Full time* Customer Success Manager - £35,000 - £40,000 + Bonus - Liverpool or London (Hybrid working) Customer Success Manager What: Customer Success Manager Where: London OR Liverpool (Hybrid working) **Salary**: £35,000 - £40,000 + bonus The company: My client is one of the most respected and growing independent advisories on the smarter use of Geospatial...
-
Customer Success Manager
4 days ago
London, United Kingdom InRule Full timeAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power...
-
Customer Success Manager
Found in: Jooble UK C2 - 5 days ago
London, United Kingdom InRule Full timeAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power...
-
Customer Success Manager
Found in: beBee jobs GB - 6 days ago
London, Greater London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35Learn more about the general tasks related to this opportunity below, as well as required skills.The role:Client's Expert CSM team is looking...
-
Customer Success Manager
Found in: beBee S GB - 4 days ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35Learn more about the general tasks related to this opportunity below, as well as required skills.The role:Client’s Expert CSM team is...
-
Customer Success Manager
Found in: Talent UK 2A C2 - 3 weeks ago
London, United Kingdom Sauced. Full timeOur ClientOur client is a small yet well-established FinTech who have created a suite of B2B payment solutions. They are looking to hire a Customer Success Manager to join their scaling team, who will be responsible for managing and growing a portfolio of high-value accounts within their payroll offering. If you are motivated, hard-working, and driven, and...
-
Customer Success Manager
Found in: Talent UK 2A C2 - 2 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps +150...
-
Customer Success Manager
Found in: Jooble UK C2 - 2 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps...
-
Customer Success Manager
2 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps...
-
Customer Success Manager
3 weeks ago
London, United Kingdom Apiiro Full timeWhat We’re About We’re an experienced and diverse team focused on solving one of the biggest challenges CIOs and CISOs have - allowing development teams to move fast without compromising on security controls and risk management. We’re looking for strong and fun people to join us and take a significant part in shaping our technology, product, and...
-
Customer Success Manager
Found in: Appcast Linkedin GBL C2 - 7 days ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
-
Customer Success Manager
Found in: Whatjobs ES C2 - 7 days ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data...
-
Customer Success Manager
Found in: Appcast UK C C2 - 7 days ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
-
Customer Success Manager
Found in: Talent UK 2A C2 - 7 days ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
-
Customer Success Manager
Found in: Appcast UK C2 - 7 days ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
-
Customer Success Manager
Found in: Jooble UK C2 - 2 weeks ago
London, United Kingdom Sauced. Full timeOur Client Our client is a small yet well-established FinTech who have created a suite of B2B payment solutions. They are looking to hire a Customer Success Manager to join their scaling team, who will be responsible for managing and growing a portfolio of high-value accounts within their payroll offering. If you are motivated, hard-working, and driven,...
-
Customer Success Manager
3 weeks ago
London, United Kingdom Sauced. Full timeOur Client Our client is a small yet well-established FinTech who have created a suite of B2B payment solutions. They are looking to hire a Customer Success Manager to join their scaling team, who will be responsible for managing and growing a portfolio of high-value accounts within their payroll offering. If you are motivated, hard-working, and driven,...
-
Customer Success Manager
2 weeks ago
London, United Kingdom Sauced. Full timeJob Description Our Client Our client is a small yet well-established FinTech who have created a suite of B2B payment solutions. They are looking to hire a Customer Success Manager to join their scaling team, who will be responsible for managing and growing a portfolio of high-value accounts within their payroll offering. If you are motivated,...
-
Customer Success Manager
Found in: Talent UK C2 - 2 weeks ago
London, United Kingdom Smartsheet Full timeSmartsheet is looking for a Customer Success Manager to manage a set of large accounts to help promote a high level of customer satisfaction, successful product use, and customer retention within the EMEA region. You will be the primary contact for important customers, understand customer success criteria, address questions and serve as a trusted Smartsheet...
