I.T Apprentice

4 months ago


Dukinfield, United Kingdom Hyde Group Full time

Are you looking for a fresh challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for a Apprentice working at our site in Stalybridge .

About us

We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Defence, Nuclear, Energy and Scientific sectors. 

We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first-time solutions and going the extra mile to delight our customers.

About the opportunity

This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive and we also offer a generous holiday entitlement of 33 days inclusive of bank holidays along with a fantastic benefits package.

As an Apprenticeyou will be working within an existing team of technicians dealing will the first line support calls and also liaising with second- and third-line support.

The right candidate will be able to work as part of a team and also happy to work independently.

Main Duties

Creating user accounts, password resets, adding printers, etc.

Dealing with support requests via the IT Help desk and also supporting via phone and sometimes face to face.

Monitoring multiple IT systems producing first line checks to help highlight and issues.

Desired Knowledge

Windows 10/11 knowledge.

Basic networking knowledge.

What we offer

Competitive salary.

Generous annual leave entitlement.

Exciting benefits package with access to discounts from leading retailers.

Purpose built sites with free parking.

Discounted gym membership.

Excellent career development opportunities available.