Personal Safety and Security Trainer

3 weeks ago

Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Job summary

:

The Personal Safety and Security Trainer is solely responsible for designing and delivering personal safety and security awareness training, including but not limited to: lone working; conflict resolution (CRT), breakaway and restrictive physical intervention (RPI) to all staff groups, either classroom based, ward based or at external locations. Whilst having a learning and development focus, you will work highly collaboratively with the security team as well as in close partnership with all Trust departments, senior and local managers and members of staff across the Trust, including in community locations.

Job responsibilities:

[Insert detail about role and responsibilities below are suggested headings with ideas on what should be included under each heading, including consideration around the level of responsibility that is needed within the role please delete the notes under each heading, and the headings that arent applicable to the role ]

Key Tasks & Responsibilities:

1. Subject matter expert responsible for designing, delivering and reviewing effective conflict resolution training, including breakaway training for all staff groups across the Trust, ensuring best practice behaviours and skills are transferred to the workplace.

2. Produce and implement plans to support the Trusts strategy for managing conflict resolution training and other associated programs.

3. Ensure that appropriate training for the use of force and physical skills is provided, including providing support and advice staff in the handling of challenging behaviour exhibited by patients or visitors, including those with neuro difference and dementia.

4. Provide instruction and supervision in the workplace for staff when requested.

5. Investigate and report on incidents involving challenging behaviour to make sure best practice is delivered.

6. Measure and monitor the effectiveness of all training and development activities, including maintaining comprehensive documentation to ensure compliance with training needs and professional requirements.

7. Liaise with the Medical Directorate to ensure that conflict resolution training is included in professional development programs for medical staff.

8. Assist and participate in auditing and assessing the physical skill of the security team members including planning and undertaking regular security team skills assessments.

9. Establish and maintain a skill base and monitoring of security team members skills, in line with training needs.

10. Review and analyse data from multiple sources to review the impact of training delivered in terms of trends related to reported incidents.

Person Specification

Education & Qualification

Essential

Honours degree or equivalent experience / qualification Accredited to Level 3 ICM L322

Desirable

NVQ (QCF) Level 4 or equivalent Education and Training Award

Experience & Knowledge

Essential

Experience in designing and delivering course materials and training in the classroom and online to small and large groups Experience in security processes Track record of effective working within multidisciplinary teams Experience of using databases and/or OLM systems to record and monitor training compliance Experience of planning and scheduling multiple learning pathways with different stakeholder groups Experience of working in a complex and dynamic organisation that is undergoing change Experience of engagement with a wide range of staff Experience of dealing with external providers, including regulatory and auditing bodies

Skills & Abilities

Essential

Excellent facilitation and presentation skills knowledge concerning use of force Role model for good practice Excellent IT and analytical problem-solving skills Ability to work effectively as a member of a team, supporting team members and demonstrating a flexible approach Excellent interpersonal, relational and communication skills (including oral and written skills) Excellent listening skills Excellent creative thinking and innovative skills Excellent planning and scheduling skills Excellent negotiation and influencing skills Excellent administration and record-keeping skills High degree of initiative, responsibility and self motivation A professional pro-active approach to problem solving Ability to work effectively under pressure to meet demanding and sometimes conflicting deadlines Effective project management and prioritisation skills Good understanding of confidentiality and data protection requirements in the workplace

Desirable

Understanding different approaches to learning, in particular work based learning

Personal Qualities

Essential

Able to prioritise and work under pressure Self-motivated and able to use own initiative Able to function independently and manage own workload Good inter-personnel skills with the ability to communicate at all levels Confidence to challenge poor practice Willingness to learn and develop Able to work effectively, collaboratively and consultatively Able to demonstrate effective decision making practicable, approachable and supportive attitude

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