Band 4 Mental Health Support Worker

7 days ago

Devizes, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

Job summary

Job overview

Would you like to be part of a supportive team who are passionate about improving the lives of service user's and their families?

An excitingopportunityhas arisen for a 12 monthsecondment into the North Primary Care Liaison Service.

We would welcome applications from a current band 4, or experienced band 3 with relevant community experience. The role would be to support the clinical team.

This role will afford rapid access to credible specialist mental health expertise for GPs, Primary Care staff and other referring agents who are requiring support and expert advice on meeting the mental health needs of the people within their case loads. This will ensure that patients in Primary Care have their mental health needs more clearly assessed, defined, cared for and treated by Primary Care Health Care Professionals and that the pathways to best meet someone's needs is optimised. For most people this will mean remaining within Primary Care supported by the Primary Care Liaison Service where needed, but for some, needs necessitating, there will be a smooth transfer into AWP treatment services.

Main duties of the job

This role is focused on supporting people, in the community, with a range of acute mental health needs, who may be in crisis, and their carers (including friends and relatives) and supporters, enabling and assisting them to meet daily health, social care and well being needs, in line with personal recovery goals, and facilitating engagement with mainstream services. The post holder will contribute to the ongoing assessment, planning, delivery and review of activities and interventions against identified health, social care and well being needs, acting as care/recovery coordinator for an allocated group of service users.

You will be well supported by the Band 6's within the team, alongside the Team manager and Senior Practitioner with regular supervision.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job description

Job responsibilities

1. Promote and champion the rights, values, responsibilities and diversity of people.

2. Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services.

3. Contribute to the planning, implementation and review of care packages, including implementing parts of an individual care plan.

4. Work autonomously within relevant practice boundaries, under indirect, but not direct, supervision of registered clinicians.

5. Conduct comprehensive assessments of health needs and clinical risks.

6. Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters.

7. Enable people to understand and manage their health needs in line with their care plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, housing needs, and enabling people to access learning / training, or work opportunities.

8. Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships.

9. Support people with health and wellbeing needs to engage with their own health care, in accordance with their care plan.

10. Act to protect individuals from abuse and harm in line with local and National policies and procedures ( Safeguarding, Risk Management, Suicide Prevention).

11. Work proactively with carers and families, identifying carers needs and signposting to appropriate services or agencies.

12. Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities.

13. Promote, monitor and maintain health, safety and security in the workplace.

Person Specification

Education & Qualification

Essential

If not held, willingness to complete NHS Care Certificate If not held, willingness to complete NVQ Level 5 in Mental Health etc

Desirable

Experience of working as a healthcare support worker in a clinical team. An understanding of how mental health issues can affect the lives of individuals, their families and their community. Knowledge of, and experience of working with, a range of mental health issues

Skills & Abilities

Essential

Ability to communicate clearly in both written and verbal form about routine matters Ability to use computer systems efficiently and effectively to record data clearly and accurately. Ability to conduct oneself in a professional and tactful manner, and to champion core care values such as dignity, compassion and safety. Possession of attitudes and behaviours that promote recovery, diversity and equality, and ability to retain these under pressure.

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