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Customer Service Representative

4 months ago

Peterborough, United Kingdom Reliant Resourcing Ltd Full time
We are currently seeking a Customer Service Representative to join our Client's friendly and professional team. The ideal candidate will be responsible for providing exceptional customer service and support to all stakeholders. This role requires a positive, can-do attitude, the ability to take accoutabiluty, as well as excellent communication skills.

What you will be doing:

  • Answer incoming calls and correspondence and respond to customer queries in a professional manner
  • Provide information about products and services
  • Process orders, forms, and applications accurately
  • Conduct data entry tasks efficiently
  • Upsell products and services to customers when appropriate
  • Communicate effectively with customers via phone, email, or chat
  • Analyse customer needs and recommend suitable solutions

Who we are looking for?

  • A friendly, personable and approachable manne
  • Proficient in phone etiquette and handling customer inquiries
  • Strong data entry skills with high accuracy
  • Excellent command of the english language
  • Excellent communication skills to interact with customers professionally

Why work for our client:

  • Offering a competetive salary of £25-£26k pa
  • Growing business offering potential progression opportunities in the future
  • A fantastic team to work with
  • Inspirational and supportive Management

Interested? Then apply NOW