Deputy Cleaning Manager

1 month ago

Bury, United Kingdom Abm Full time

JOB TITLE: Deputy Cleaning Manager

LOCATION: The Rock Shopping Centre, Bury

HOURS: 40 hours per week, 5 out of 7 days

SALARY: Competitive depending on experience

OVERVIEW

The Deputy Cleaning Manager will be responsible for assisting the Environmental Services Manager (ESM) in managing the Cleaning Operation at The Rock Shopping Centre in Bury, which will include, having day to day contact with the Client, Operations, HR related processes, Management Reporting, Stock ordering and replenishment and management of the cleaning budget. This role is also a hands-on position which will include being involved in various cleaning tasks.

Main Duties & Responsibilities:

Assist in leading the Environmental services team to ensure there is a positive and motivational supportive working environment. Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off, of all duties and tasks complete. A focus on training and development of the team, to establish good working practices with a vision and focus on both the cleaning operation and creating positive customer experiences. Security, Health and Safety and compliance. Provide professional support to the business in service-related matters and to the Shopping Centre in all contractual matters. In the absence of the ESM, taking ownership and manage to conclusion all cleaning feedback or complaints. Focus on strategic planning and implementation of best practice and innovation to ensure we remain at the forefront of cleaning and operational practices. Ensure the cleaning and presentation team are equipped and have the knowledge to positively impact the guest experience for all customers daily. Support the ESM in managing and reporting on all cleaning operational budgets, including forecasted spend, where required. Assist in the control and delivery of staff rosters, completion of payroll and correct manning level. Support the ESM in leading and advising the team in managing absence and holiday records including sickness and annual leave for all colleagues. Carry out and manage daily centre audits to ensure high standards of cleanliness and a safe environment is always evident throughout the centre. Assist in recruitment, induction training, developing, and retaining of colleagues and ensure continued ongoing focus and report this monthly to the ESM. Support the ESM to ensure adequate quality performance measures (KPI’s/SLA’s) are adhered to and any non-compliance is resolved in a professional manner with clear plans and next steps visible to all. Ensure strict compliance to the Data Protection Act, GDPR and associated regulations.

Communication

Ensure effective operational communication including meetings, handovers and reporting. Attend daily/weekly/monthly business progress meetings and team meetings as required. Written reports to aid in company communication both internally and externally should prove concise and sound.


Brand Enhancement

Ensure that the Centre Brand Guidelines are always adhered to and assist the ESM to develop the team to deliver first class Customer Service. Ensure close liaison with the senior leadership team. Support the ESM to deliver long term, sustainable customer satisfaction both internally and externally.


Person Specification:

Preferred experience in similar role ideally within either the Retail, Hotel or Tourism and Travel industries. Able to manage complexity and able to deliver with short deadlines. Outstanding stakeholder management, strong relationship building and influencing skills. Ability to work in a team environment and stay calm under pressure, Demonstrates drive, resilience, open and innovation when working in a dynamic and fast paced environment. Experience in managing and coordinating crisis and emergency response is preferred but full training will be given. Excellent verbal, written, interpersonal & communication skills. Fluent in English with the right to work in the UK.

Essential

Able to work every other weekend/occasional late night, shift cover to ensure full management of the operation. Considered a ‘go to’ person recognized as a role model internally and externally. Demonstrates high personal standards, able to identify positive behaviors in others. Demonstrates consistent excellence in standards, behaviors, knowledge and skills. Develops knowledge and skills of others to deliver objectives. Experienced in influencing people, including people senior to their role. Experienced in training, coaching and developing others. Innovative and creative. Proficient in computer use and Microsoft Office Suite. Motivated to participate in development opportunities that increase capability and performance.


Desirable

Proven experience in operational management. Proven experience in developing others. BICSc qualification. IOSH (desirable, but not essential)

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

  • Deputy Cleaning Manager

    1 month ago

    Bury, United Kingdom ABM UK Full time

    JOB TITLE: Deputy Cleaning Manager LOCATION: The Rock Shopping Centre, BuryHOURS: 40 hours per week, 5 out of 7 daysSALARY: Competitive depending on experienceOVERVIEW The Deputy Cleaning Manager will be responsible for assisting the Environmental Services Manager (ESM) in managing the Cleaning Operation at The Rock Shopping Centre in Bury, which will...

  • Cleaning Supervisor

    3 months ago

    Bury, United Kingdom Jigsaw Cleaning Services Full time

    Leading and working alongside a team of cleaners at a prestigious customer site. Your main aim will be to supervise a team of cleaning staff, undertaking daily inspections of the site, and ensuring staff are working productively and safely. **You will also**: - Work with customer representatives to address any specific requirements or concerns. - Manage...

  • Cleaning Supervisor

    3 months ago

    Bury St. Edmunds, United Kingdom Churchill Contract Cleaning Full time

    Cleaning Supervisor 39 weeks per year Monday to Friday 4 hrs per day, 06.00 hrs to 10.00 hrs 20 Days Annual Leave Experience preferred Cleaning Supervisor required for education setting in Bury St Edmunds to ensure the site is supervised efficiently and effectively, and that specified cleaning standards are met and maintained by the cleaning...

  • Cleaning Supervisor

    3 months ago

    Bury St. Edmunds, United Kingdom Churchill Contract Cleaning Full time

    Cleaning Supervisor 39 weeks per year Monday to Friday 3 hrs per day, 15.00 hrs to 18.00 hrs 20 Days Annual Leave Experience preferred Cleaning Supervisor required for education setting in Bury St. Edmunds to ensure the site is supervised efficiently and effectively, and that specified cleaning standards are met and maintained by the cleaning...

  • Deputy Manager

    2 weeks ago

    Bury St Edmunds, United Kingdom RHR Full time

    An exciting opportunity has arisen to join one of the UK's most popular retailers as deputy manager in Bury St Edmunds. Join this business and you will be part of a fashion brand that has been making waves in the fashion industry for years. This role will be truly rewarding. They have a happy, productive team who understand exactly what needs to happen to...

  • Caretaker (Supervisory)

    3 months ago

    Bury, United Kingdom CDF Cleaning Services Full time

    **MUST HAVE AN ENHANCED DBS CERTIFICATE*** The caretaker will have responsibility for the care and maintenance of the premises, undertaking such tasks as senior management may reasonably require. Attending training courses and accept a reasonable amount of overtime as and when required Duties and responsibilities will include: **Site and Premises...

  • Deputy Nursery Manager

    1 month ago

    Bury, United Kingdom Bury Grammar School Full time

    An exciting opportunity has arisen for a skilled, motivated and dedicated Deputy Manager - Kindergarten and Wrap Around Care Manager to join our outstanding team.The successful candidate will be working within our Pre-School setting where there are approximately 50 full time places in our Nursery and Pre-School for children who are already 3 on the 1st of...

  • Deputy Home Manager

    7 days ago

    Bury St Edmunds, United Kingdom Aspris Childrens Services Limited Full time

    Ready to make your application Please do read through the description at least once before clicking on Apply.If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today!Our Mildenhall Children's Home is...

  • Deputy Home Manager

    7 days ago

    Bury St Edmunds, United Kingdom Aspris Childrens Services Limited Full time

    If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today!Our Mildenhall Children's Home is recruiting for a Deputy Manager. We are looking for an enthusiastic and highly motivated Deputy Manager to become an...

  • Deputy Home Manager

    6 days ago

    Bury St. Edmunds, United Kingdom Aspris Childrens Services Limited Full time

    If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today!Our Mildenhall Children's Home is recruiting for a Deputy Manager. We are looking for an enthusiastic and highly motivated Deputy Manager to become an...

  • Deputy Nursery Manager

    1 month ago

    Bury, Borough of Bury, United Kingdom Bury Grammar School Full time

    An exciting opportunity has arisen for a skilled, motivated and dedicated Deputy Manager - Kindergarten and Wrap Around Care Manager to join our outstanding team.The successful candidate will be working within our Pre-School setting where there are approximately 50 full time places in our Nursery and Pre-School for children who are already 3 on the 1st of...

  • Weekend Cleaning Operative

    3 months ago

    Bury St. Edmunds, United Kingdom Fresh start cleaning ltd Full time

    Job brief Fresh Start Cleaning Ltd are looking for a part-time cleaning operative to join our team to work in Bury St Edmunds. Hours 8hrs per weekend 6am-10am, saturday and. **Responsibilities**: - Dusting, vacuuming and mopping surfaces in their work area including restrooms, dinning area, and public areas. - Application of deep cleaning procedures,...

  • Deputy Home Manager

    3 days ago

    Bury St Edmunds, Suffolk, United Kingdom Aspris Childrens Services Limited Full time

    If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today! Our Mildenhall Children's Home is recruiting for a Deputy Manager. We are looking for an enthusiastic and highly motivated Deputy Manager to...

  • Deputy Home Manager

    3 days ago

    Bury St Edmunds, Suffolk, United Kingdom Aspris Childrens Services Limited Full time

    If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today! Our Mildenhall Children's Home is recruiting for a Deputy Manager. We are looking for an enthusiastic and highly motivated Deputy Manager to...

  • Cleaning Operative

    3 months ago

    Bury St. Edmunds, United Kingdom Fresh start cleaning ltd Full time

    Job brief Fresh Start Cleaning Ltd are looking for a part-time cleaning operative to join our team to work in Bury St Edmunds Hours 10hrs per week monday-friday between 10:30am - 12:30pm **Salary**: £12.44 per hour **Responsibilities**: - Perform general cleaning duties such as sweeping, mopping, dusting, and vacuuming - Clean and sanitize restrooms and...

  • Cleaning Operative

    3 months ago

    Bury St. Edmunds, United Kingdom Fresh start cleaning ltd Full time

    Job brief Fresh Start Cleaning Ltd are looking for a part-time cleaning operative to join our team to work in Bury St Edmunds Hours 20hrs per week monday-friday between two sites - Site 1 - 8:00am - 10:00am Site 2 - 10:30am - 12:30pm **Salary**: £12.44 per hour **Responsibilities**: - Perform general cleaning duties such as sweeping, mopping, dusting,...

  • Cleaning Operative

    3 months ago

    Bury St. Edmunds, United Kingdom Fresh start cleaning ltd Full time

    Job brief Fresh Start Cleaning Ltd are looking for a part-time cleaning operative to join our team to work in Bury St Edmunds Hours 10hrs per week monday-friday between 6am -8am start (Job has to be complete by 10am) **Salary**: £12.44 per hour **Responsibilities**: - Perform general cleaning duties such as sweeping, mopping, dusting, and vacuuming -...

  • Deputy Head Veterinary Nurse

    2 months ago

    Bury, United Kingdom CVS Group Plc Full time

    Deputy Head Veterinary Nurse - Pennine Vets Practice Site: Pennine Vets (Tottington) Pennine Vets Are you an RVN looking for career progression? A rare opportunity has arisen for a Deputy Head Nurse to join the team at Pennine Vets. The successful candidate will be an RVN looking to develop their career and education in a bright and...

  • Cleaning Operative

    3 months ago

    Bury St. Edmunds, United Kingdom Fresh start cleaning ltd Full time

    Job brief Fresh Start Cleaning Ltd are looking for a part-time cleaning operative to join our team to work in Bury St Edmunds Hours 10hrs per week monday-friday between 11:00am - 1:00pm **Salary**: £11.50 per hour for the first 3 months (probationary period) £12.50 after probation to be discussed. **Responsibilities**: - Perform general cleaning duties...

  • Deputy Manager

    3 months ago

    Bury St, Suffolk, United Kingdom WHITE STUFF Full time

    White Stuff, founded in 1985, has evolved from a simple idea into a renowned brand with both UK and international presence. Specializing in women's and men's clothing, accessories, and homeware, our unique prints, intricate details, and well-thought design elements set us apart. Emphasizing camaraderie and talent within our team, we foster a...