Service Delivery Team Leader
4 months ago
Looking for new energy
Job Title: Service Delivery Team Leader (PMO)
Department: IT
Location: Remote working with monthly travel to Head office in Chandlers Ford
Salary: £54,821 to £61,819
We’re Procode, a commercial Software as a Service (SaaS) company specialising in the energy sector. Led by our award-winning Chief Technology Officer (voted 11th at the CIO 100 Awards in 2023) the team is on a journey to deliver outstanding software solutions and data services tailored to our customer's needs and requirements.
Our plan is to enhance our position in our current market space, to expand into new sectors; with an aspiration to develop into new geographies.
What Does This Role Involve?
As the Service Delivery Team Leader, you will have responsibility for management of the IT portfolio of change plus the leadership and line management of a multi-functional team.
You will be accountable for the finance, performance, KPI, risk, reporting and governance aspects of the PMO function at a portfolio level.
You will lead on the delivery of methodologies and best practise. This will include a centre of excellence capability, setting the standard for delivery roles.
We are looking for like-minded individuals, who can come with new ideas to enhance the existing team.
What do we need from you?
Your proven experience in both portfolio and embedded PMO environments will give you the solid foundations you need for success in this position.
Your knowledge of PMO best practice will help you to support the continuous improvement of processes and methods, as well as driving the adoption of these within the business.
Your highly developed interpersonal and stakeholder skills will allow you to build strong relationships, influence appropriately and bring people on the change journey together.
Your role might involve having access to some sensitive information, so you’ll most likely need to go through some enhanced security vetting.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
Who we are in more detail
Since 2006, Procode has been transforming the way world class services are delivered and reducing cost to serve with our innovative technology solutions.
Our platforms are trusted by hundreds of thousands of end customers and their suppliers every day. This includes our industry-leading smartphone app and Adaptor technology for UK smart meters.
At Procode, we pride ourselves on being at the forefront of Agile methodology adoption and the delivery of the best solutions to our clients. With a deep understanding of the latest techniques, such as Behaviour-Driven Development (BDD) and Test-Driven Development (TDD), which enable us to engage users by creating meaningful scenarios that align with their needs and goals.
As a SaaS provider, we harness the power of cloud technologies to deliver adaptable and scalable solutions that can grow alongside our clients' businesses.
The Important Things (FYI Benefits available from your first day)
Bonus Scheme – made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability. Career progression – we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals. Giveaways – we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl Time off – we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen. Wellbeing App – your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme – we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children. Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service – we pay twice your annual salary to your designated next of kin, so they don’t have to worry about costs at such a distressing time. Pension – Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%.The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
-
Service Delivery Team Leader
4 weeks ago
Chandler's Ford, United Kingdom Utilita Energy Full timeJob Title: Service Delivery Team LeaderJob Summary:We are seeking an experienced Service Delivery Team Leader to join our team at Procode Technology Ltd. As a key member of our IT department, you will be responsible for managing the IT portfolio of change and leading a multi-functional team.Key Responsibilities:- Manage the IT portfolio of change, ensuring...
-
Team Leader
5 months ago
Chandler's Ford, United Kingdom Quality Care Services Full time**Reference**: REF1444Q **Location**: Chandler's Ford **Salary**: £21375 - 24,750 per year + Pension and Benefits **Sage Care Limited**: **Chandler's Ford**: **Company Description**:** Team Leader** **What we offer** We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Team...
-
Team Leader
5 months ago
Chandler's Ford, United Kingdom Sage Care Limited Full time**Company Description** Team Leader** **What we offer** We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Team Leader at Sage Care every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to...
-
Service Delivery Team Leader
4 weeks ago
Chandler's Ford, United Kingdom Utilita Energy Full timeAbout the RoleWe are seeking an experienced IT Portfolio Manager to join our team at Procode Technology. As a key member of our organization, you will be responsible for managing our IT portfolio of change and leading a multi-functional team.Key ResponsibilitiesManage the IT portfolio of change, ensuring alignment with business objectives and strategic...
-
Team Leader
6 months ago
Chandler's Ford, United Kingdom Choice Care Group Full time**Hours**: 40 **Salary**:£25,043.20 to £25,459.20 Annum (Salary based on a 40-hour contract. A higher range is offered to applicants with qualifications in health and social care) The role consists of shift work and weekends on a rota basis. Do you need **more flexibility**? We know how hard it can be to find a job to suit personal commitments and...
-
Customer Care Team Leader
4 weeks ago
Chandler's Ford, United Kingdom Utilita Energy Full timeJob Title: Customer Care Team LeaderLocation: Remote/ Chandlers FordSalary: £29,592 per annumHours: Monday – Friday, 40 hours per weekUtilita Energy is seeking an experienced customer service leader to join our Contact Centre team. As a Customer Care Team Leader, you will be responsible for delivering exceptional customer service to our prepayment...
-
Kitchen Team Leader
6 months ago
Chandler's Ford, United Kingdom Village Hotels Full timeAs a Kitchen team leader for Village Hotels we are looking for hands-on passionate individuals to provide vital support in delivering brand lead mouth watering dishes to all our customers in the various outlets within our F&B operation. If you're eager to climb the kitchen ladder, we'll support you in every aspect of your role providing on the job training...
-
Customer Care Team Leader
4 months ago
Chandler's Ford, United Kingdom Utilita Energy Full timeSalary Range £29,592 Location Remote/ Chandlers Ford Closing Date Until Filled Job Profile Job Profile document Looking for new energy Job Title: Customer Care Team Leader Location: Remote / Chandlers Ford Salary: £29,592 per annum Hours: Monday – Friday, 40 hours per week Established in 2003, Utilita is the UK's first –...
-
Energy Team Leader
1 month ago
Chandler's Ford, United Kingdom Totaco Ltd Full timeSegment Lead OpportunityLocation: Hampshire (Hybrid Working)Salary: £80,000 Basic + Company Car + Benefits PackageWe are retained on behalf of Totaco Ltd to recruit a highly motivated Segment Lead to drive the company's market presence and revenue growth within the MAP (Metering as a Platform) and Energy Retailers segment.Key Responsibilities:Develop and...
-
Customer Care Team Leader
2 days ago
Chandler's Ford, United Kingdom Utilita Energy Full timeJob SummaryJob Title: Customer Care Team LeaderLocation: Remote/Chandlers FordSalary: £29,592 per annumHours: Monday – Friday, 40 hours per weekAbout Utilita EnergyEstablished in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology.We are a...
-
Customer Care Team Leader
3 weeks ago
Chandler's Ford, United Kingdom Utilita Energy Full timeJob Description Job Title: Customer Care Team Leader Location: Remote / Chandlers Ford Salary: £29,592 per annum Hours: Monday – Friday, 40 hours per week Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a...
-
Customer Care Team Leader
1 month ago
Chandler's Ford, United Kingdom Utilita Energy Full timeJob Title: Customer Care Team LeaderLocation: Remote / Chandlers FordSalary: £29,592 per annumHours: Monday – Friday, 40 hours per weekEstablished in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology,...
-
Customer Care Team Leader
1 month ago
Chandler's Ford, United Kingdom Utilita Energy Full timeJob Title: Customer Care Team LeaderLocation: Remote / Chandlers FordSalary: £29,592 per annumHours: Monday – Friday, 40 hours per weekEstablished in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that...
-
Van Delivery Associate
2 days ago
Chandler's Ford, United Kingdom Staffline Driving Full timeAre you a skilled driver looking for a challenging and rewarding role? Staffline Driving has an exciting opportunity for a Van Delivery Associate based in Eastleigh, where you'll be working on behalf of our client, Argos. This is a fantastic chance to utilize your driving skills and provide excellent customer service.This role places a strong emphasis on...
-
Strategic Procurement Leader
4 weeks ago
Chandler's Ford, United Kingdom Selwood Limited Full timeAbout the RoleThe Workdry Group is expanding its operations, and we're seeking a Strategic Procurement Leader to drive the procurement transformation to a more centre-led operation. This role will be responsible for the overall strategy and operations across all regions, functions, and business entities, while managing the organisation's global supply chain...
-
Head of Customer Experience Leader
3 weeks ago
Chandler's Ford, United Kingdom Draper Tools Full timeJob SummaryDraper Tools is seeking a talented and experienced leader to join our team as a Head of Customer Experience. As a key member of our senior management team, you will be responsible for leading our internal sales and customer services team, inspiring them to deliver world-class service to our customers and drive sales growth.About the RoleAs a Head...
-
Global Procurement Leader
4 weeks ago
Chandler's Ford, United Kingdom BlueGate Consulting Full timeJob Title: Global Procurement LeaderLocation: Hampshire, UKWe are seeking a highly experienced Global Procurement Leader to join our team at BlueGate Consulting. As a key member of our organization, you will be responsible for leading our procurement function and driving strategic initiatives to improve efficiency and reduce costs.Key...
-
Delivery Driver
6 months ago
Ford, United Kingdom Parkers Food Service Full timeWe are a small family run business specialising in the food trade, delivering our products to local pubs, hotels and restaurants etc. We are currently looking to recruit Delivery Drivers who will need to be physically fit to cope with the demands of this position in a very busy environment. This role will include the helping of picking orders, loading...
-
Delivery Driver
5 months ago
Ford, United Kingdom Parkers Food Service Full timeWe are a small family run business specialising in the food trade, delivering our products to local pubs, hotels and restaurants etc. We are currently looking to recruit Delivery Drivers who will need to be physically fit to cope with the demands of this position in a very busy environment. This role will include the helping of picking orders, loading...
-
Van Delivery Driver
6 days ago
Chandler's Ford, United Kingdom Staffline Driving Full timeJob DescriptionWe are seeking reliable Van Drivers to join our team at Staffline Driving in Eastleigh.Key Responsibilities:To safely transport goods to customers' homes and businesses on behalf of our client, Argos.To provide exceptional customer service and maintain a positive relationship with clients.Requirements:You should have excellent communication...