Complex Needs Practitioner

1 week ago


Aylesbury, United Kingdom Waythrough Full time

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for a Complex Needs Practitioner to join our team in Aylesbury.

You will:

  • Engage people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
  • Work flexibly across the community and withing our multi-agency partnership settings. Your caseload will include a mixture of community and multi-agency referral pathways including health and social care.
  • Work with people to address holistic support needs across all aspects of the person’s wellbeing. This could include diverse work related to knife crime, 5 step family work, exploitation, physical and emotional health as well as substance misuse.

To succeed, you’ll:

  • Have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care.
  • Be an energetic and confident self-starter.
  • Have experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings.
  • Have a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Benefits include:

  • 32 days holiday + bank holidays
  • Cultural celebration day
  • Access to blue light card discounts
  • Flexible working

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary



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