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Technical Claims Specialist
4 months ago
Technical Claims Specialist
Job Title Technical Claims Specialist Reference UK001770 Town Chelmsford Business Line Claims
Job Description
At RSA we believe that insurance is about people, not things. Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in bad times. This is the foundation on which we operate. We are a proud member of the Intact family, we feel part of something bigger,with a presence in North America, the UK and Europe.
We are currently recruiting for an Technical Claims Specialist to join our established and experienced Chief Operating Office team here at RSA on a hybrid basis.
Role Requirements
As our Technical Claims Specialist you will be responsible for handling large and specialist cases using agreed claims processes to achieve settlement and business targets. You will spend the majority of your time reviewing and assessing claims, liaising with customers, internal colleagues and suppliers.
You will also be responsible for liaising and co-operating with Re-insurers and/or internal Reinsurance teams as necessary, in order to ensure full and prompt recovery of monies owed to the business. As well as this you will also be organising and using approved internal and/or external suppliers to ensure repair, replacement and supply of appropriate goods and services to customers.
You will also be responsible for providing advice and guidance on the development of new and improved policy wordings to ensure policy documentation reflects claims experience. As well as contributing to the identification of and research into new product and proposition development opportunities to ensure the claims components are feasible and appropriate to the target customer.
The Individual
About You:
To be successful in this role you will need to have experience of handling large claims, with the ability to work to a licence in excess of £100,000. As well as this you will need to have experience of at least one line of business across the full width of customers, propositions and risk scenarios, ideally within Engineering or Property lines of business.
As well as this you will also need good stakeholder and customer management skills. You will also need good negotiation skills, being able to communicate effectively, use your own judgement and plan/manage your time effectively.
What we offer you
At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits,including pension contributions of up to 11% looking after you now, and in the future.
We'll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
